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New from HFS

Horizons Report

HFS Horizons: IoT Service Providers, 2024

The evolution of IoT services in the age of the Generative Enterprise™.

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Point of View

‘Fastest Six’ service providers continue to demonstrate agility and flexibility

Despite the industry slowdown, the “Fastest Six” continue to double down on strategic investments, particularly GenAI.

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Point of View

Tackling physician burnout requires reimagining healthcare

By rethinking burnout, healthcare can turn this challenge into a catalyst for innovative, systemic change.

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Point of View

Fire your health plan to reduce costs and boost employee health

Health plans continue to escalate their costs while diluting the value proposition; employers must replace health plans and start a new alternate journey.

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Highlight Report

With Agentforce, Salesforce brings new opportunities for clients and partners

At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.

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Point of View

TWILTCH providers must embrace tech arbitrage to improve financial performances

TWILTCH providers must convince clients to embrace technology arbitrage and jump to the new S-curve of value creation.

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Highlight Report

India’s semiconductor moment will catapult its capabilities in global supply chains

Accenture's 'Semicon 2024' highlighted the opportunity India's semiconductor ecosystem has and the challenges it must overcome.

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Highlight Report

Infosys cements its stable culture but must deliver on Enterprise AI as its future vision

Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.

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Highlight Report

Infosys at the forefront of next-gen automotive tech with its in-tech acquisition

Infosys acquires in-tech to enhance its capabilities in the mobility space and localize operations in the European market.

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Highlight Report

HDS CEO says the great GenAI experiment is over—it’s time to get serious

The great enterprise experiment with GenAI is over. Firms are moving away from ad-hoc tests and back to proper planning.

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Point of View

The US Fed’s rate cut is promising for the IT services industry, but headwinds continue to blow

The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.

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Highlight Report

‘Software will eat software’ changes the economics of cutting your technical debt

Modernize legacy systems and update processes more affordably, thanks to a new approach in which 'software will eat software.'

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Highlight Report

HFS Hot Tech star lands $22.2 million to target the $100 billion insurance data gap

HFS Hot Tech vendor Roots Automation has landed a $22.2 million boost to help insurers close their $100 billion data gap.

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Point of View

It’s time to restructure the influence of the six largest US healthcare enterprises

The outcomes delivered by 6 of US’s largest healthcare companies are terrible and they need to account for it.

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Point of View

From supply chains to networks, a disruptive mindset and data readiness are key to success

The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.

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Highlight Report

Unleash the power of happy humans in your AI enterprise—learn from Cognizant’s balancing act

AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.

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Point of View

GenAI isn’t a threat to your job; agentic AI is

GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.

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Point of View

If RPA is dead, how do we manage the inheritance?

Learn from the automation journey of C TWO client BNP Paribas.

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Point of View

Medical IoT for quadruple aim of care—let’s embrace it

The quadruple aim of care improves health outcomes, reduces costs, enhances patient experience, and addresses equity.

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Data Viewpoint

Time drain is not just a missed opportunity—it’s a strategic liability in an era of rapid healthcare

CFOs spend a quarter of their time on RCM—better outsourced—none on care innovation.

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