Need to do much more with far less? Industrialize automation with a Process Bot Factory. A Leader’s journey to master intelligent automation

The pandemic shock created the burning platform to accelerate automation initiatives, but how will intentions become a reality? How will we get to the promised land faster when 30% enterprises still have no plans or are unsure about leveraging RPA, NLP, and other AI technologies; less than 20% enterprises have scaled automation and AI initiatives; and less than 10% enterprises have an enterprise-wide approach to using the Triple-A trifecta (automation, AI, analytics)?

Leading insurance firm Belfius is showing the way by creating an agile-based Automation Factory Model with support from Hexaware to drive automation adoption at an enterprise level. The Process Bot Factory has delivered 100% process standardization and 40-60% automation across multiple processes, and they are not done yet!

Join us for a powerful debate with Belfius and Hexaware to discuss their journey to master intelligent automation leveraging a unique Automation Factory approach. We will discuss:

• Why is it so hard to scale and industrialize automation initiatives?
• Driving factors and the objectives for Belfius Insurance to start automation 3-4 years back
• Developing a multi-platform environment to engage in interventions that are of the maximum benefit for business
• Hexaware’s role in helping Belfius Insurance set up the automation factory
• The battle scars and future roadmap

Host

• Phil Fersht, CEO and Founder, HFS Research

Panelists:

• Martin Malengier, Head of Automation, Belfius Insurance
• Chinmoy Banerjee, Executive Vice President & Global Head – Business Process Services, Hexaware
• Saurabh Gupta, Chief Research Officer, HFS Research