HFS on Retail and Consumer Packaged Goods

A collection of the latest views of the HFS analyst team on retail and consumer packaged goods.

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More HFS Retail and Consumer Packaged Goods Research

Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

Point of View

Enterprises are wide awake on agentic AI—but need help navigating the chaos

Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.

Data Viewpoint

RCPG leaders are seeking innovation prowess from their execution providers

RCPG leaders must select partners based on their proof of future-ready innovation capabilities.

Horizons Report

HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025

An assessment of the leading consulting, technology, and business services providers in the retail and CPG industry.

Point of View

SAP injects AI into its supply chain stack, but legacy ERP is still a drag

SAP emphasizes cloud, AI, and ecosystem-wide connectivity as the recipe for resilience.

Point of View

Winning in modern commerce is a portfolio play—a 2×2 matrix for RCG investments

Retail and consumer goods leaders are facing a fragmented future—and must choose where to play.

Highlight Report

RCG tech priorities: Cloud still rules, but GenAI is re-drawing the map

Cloud and analytics remain indispensable—but they need to be wired into new AI-driven engines of value.

Highlight Report

Retail and CPG leaders are doubling down—HFS value chain now guides 90% of spend

90% of outsourcing spend now aligns to HFS’ eight strategic domains, with just four accounting for over half.

Point of View

Embrace the HFS Supply Chain Singularity framework amid tariff whiplash

HFS Supply Chain Singularity framework—a vision for transforming supply chains into intelligent, integrated, and autonomous systems.

Point of View

Rewiring retail and CPG: 2025 CIO agenda for resilience, relevance, and reinvention

RCG faces price-sensitive yet principle-driven buyers—CIOs need bold, multifaceted agendas to stay ahead.

Point of View

AI is on the menu, but CPG brands need to change their recipe

The opportunity to create significant competitive differentiation through AI is available today but will diminish over time.

Highlight Report

With AI at the core, Coca-Cola Bottlers Japan leans on Genpact to redesign operations

Coca-Cola Bottlers Japan wants to enhance uptime, optimize operational costs, and shift the equipment business to profit-making.

Highlight Report

KPMG’s AI adoption blueprint: Trust first, leadership next, technology later

Trust, leadership coaching, employee upskilling, and collaborative future-state envisioning form the foundation for sustainable AI development.

Challenger Series

HFS Challenger: DataArt

DataArt, a provider of app development, data analytics, and cloud migration, has steadily gained recognition in the IT services industry.

Point of View

Master your proprietary data for AI to unleash new products and services

Artificial intelligence is reshaping product development by improving cost, quality, and sustainability.

Point of View

Publicis Sapient and Quicklizard partner to drive AI-driven dynamic pricing in retail

Retailers are leveraging AI-driven pricing to improve margin efficiency, demand forecasting, and omnichannel pricing.

Highlight Report

UST’s Retail GenAI Platform—bringing order to the AI chaos

UST’s Retail GenAI Platform provides a blueprint for expanding beyond isolated experiments to align AI with overarching business imperatives.

Point of View

Gumming up supply chains: US enterprises need to get their act together in 2025

The $19 billion supply chain sector is experiencing unprecedented challenges and opportunities.

Point of View

Reimagining e-commerce with AI: the dawn of interactive commerce

The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.

Point of View

The evolving US food retail complexion: Triggered by lifestyle and weight-loss drugs

Food Retailers must strategically adapt to remain relevant in an increasingly health-centric market.

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