Unfiltered Stories

HFS analysts go to the source for unfiltered insights from senior enterprise leaders and industry experts.

The Unfiltered Archives

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Unfiltered Stories | Amdocs looks to lead Services-as-Software revolution

In this HFS Unfiltered episode, HFS's Saurabh Gupta speaks with Gil Rosen, CMO of Amdocs, about Amdocs' bold expansion into IT services through Amdocs Studios.

Unfiltered Stories | Publicis Sapient: Use a ‘Slingshot’ to tackle technical debt

In this edition, HFS’s David Cushman and Publicis Sapient’s Sheldon Monteiro explore how a 'non-conflicted' approach helps enterprises break free from and

Unfiltered Stories | EY consistently places in Horizon 3 as payer services market leader

In this edition, HFS’s Rohan Kulkarni and EY’s Kim Dalla Torre discuss keeping health plans financially strong amid global healthcare shifts.

Unfiltered Stories | How HCLTech is scaling GenAI for real ROI

In this edition, David Cushman of HFS chats with Alan Flower of HCLTech on delivering real ROI from Generative AI at scale.

Unfiltered Stories | AI on the Move: Penske and Hitachi Redefine Fleet Management

In this episode, Ashwin from HFS chats with leaders from Penske and HDS on how AI innovation is transforming fleet management.

Unfiltered Stories | Ascendion: How to time your move on AI—and where to start

In this edition, David Cushman and Paul Roehrig explore when to act on enterprise AI, why software is the best starting point, and how AI is redefining work.

Unfiltered Stories | KPMG’s unique perspectives on managed services opportunities

In this edition of Unfiltered Stories, HFS's Don Ryan chats with KPMG’s Ron Walker and Thomas Davies on scaling managed services successfully.

Unfiltered Stories | Cracking the Code on AI Adoption: Eviden’s, an Atos Group Company, perspective

In this edition, Eviden's Chetan Manjarekar joins HFS Research to break down the latest trends, challenges, and innovations shaping the generative enterprise.

Unfiltered Stories | Beyond Bots – Unifying Automation with Universal Orchestration

In this edition, HFS’s Ashish Chaturvedi joins C TWO CEO Erik Lien to explore key business drivers of intelligent automation orchestration.

Unfiltered Stories | HFS and LTTS on transforming industry with AI & IoT

In this edition, HFS’s Saurabh Gupta talks with Piyush Jain of L&T Technology Services about the impactful convergence of the physical and digital worlds.

Unfiltered Stories | Inflection AI on the consequences of agentic in the enterprise

In this edition, HFS's David Cushman joins Inflection AI's Ted Shelton to explore how Agentic is accelerating enterprise AI adoption.

Unfiltered Stories | The Generative Enterprise: Challenges, Opportunities, and the Road Ahead

In this edition, HFS Research and Infosys BPM explore Generative AI and the shift to Generative Business Services.

Unfiltered Stories | From Data to Decisions: WNS and the AADA Quadfecta Revolution

In this edition, explore the key insights from the HFS Horizons AADA Quadfecta study with WNS, a Horizon 3 leader.

Unfiltered Stories | Disrupting IT Services: AI, Challenger Brands, and the Future of Work

In this edition, HFS's Saurabh Gupta and SLK's CEO Ajay Kumar had an insightful discussion about the industry's future.

Unfiltered Stories | Enhance your speed to market with Low-code and AI

In this edition, HFS's Joel Martin speaks with Infosys's SP Singh about enhancing your speed to market with low-code and AI.

Unfiltered Stories | Nearshore IT Services: Softtek’s advantage for technology-led change

In this edition, HFS's Joel Martin speaks with Softtek's Stephanie Moore about how Softtek's nearshore IT services model benefits the company and its clients.

Unfiltered Stories | Don’t Ignore Quantum: Learn from Mphasis and Quantum City

In this edition, HFS's Joel Martin speaks with Dr. Barry Sander & Rohit Kumar Patel about how quantum computing brings new experiences & capabilities to market.

Unfiltered Stories | Cognizant creates B2B value for commercial banks

In this edition, HFS' Elena Christopher discusses findings from the "Best Service Providers for Commercial Banks, 2025" report with the Cognizant team.

Unfiltered Stories | Pradeep Kondabattini on Hyundai Mobis’ ER&D GCC growth journey in India

In this edition, HFS's Saurabh Gupta talks with Pradeep Kondabattini on Hyundai Mobis' ER&D GCC growth journey in India.

Unfiltered Stories | Jasmine Ahmed on scaling AI for competitive advantage in GCCs

In this edition, HFS's Saurabh Gupta talks with Jasmine Ahmed about scaling AI for competitive advantage in GCCs.

Unfiltered Stories | Mohua Sengupta on transforming GCCs into strategic business centers

In this edition, HFS's Saurabh Gupta talks with Novartis's Mohua Sengupta about the evolution of Global Capability Centers (GCCs).

Unfiltered Stories | CitiusTech creates value at the intersection of tech, healthcare, & offshoring

In this edition, HFS's Rohan Kulkarni and John Squeo at CitiusTech, discuss the findings of the HFS Horizons HCP Service Providers 2024 study.

Unfiltered Stories | rhino.ai delivers services-as-software to modernize and build apps

In this edition, HFS's Joel Martin talks with rhino.ai's Himanshu Arora on how rhino.ai delivers services-as-software to modernize and build apps.

Unfiltered Stories | Using AI and interaction data to light up the dark side of the moon

In this episode, HFS's Reetika Fleming talks with Soroco's Abhijit Shroff about how interaction data can drive enterprise transformation.

Unfiltered Stories | Transforming Legacy Insurance by effectively converging Business and Technology

In this episode, HFS's Reetika Fleming talks with Sutherland's Vijay Pahuja about their data-driven strategy for transforming legacy insurance systems.

Unfiltered Stories | AXA’s Natasha Davydova on why insurance firms’ reliance on text, image, and

In this episode, HFS's David Cushman speaks with Natasha Davydova, CIO at AXA, about the impact of GenAI on her business.

Unfiltered Stories | PepsiCo’s Tanu Mukherjee on the role of GCCs as growth engines

In this edition, HFS's Saurabh Gupta talks with PepsiCo's Tanu Mukherjee on the role of GCCs as growth engines.

Unfiltered Stories | Tesco Business Solutions’ Sumit Mitra discusses GCCs explosive growth and

In this edition, HFS's Saurabh Gupta talks with Tesco Business Solutions' Sumit Mitra on GCCs explosive growth and future.

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