Divya Iyer

Practice Leader

Divya Iyer is a practice leader for HFS Research, leading industry analysis of banking and financial services and covering the intersection of technology, business, and financial services. She works closely with service providers, financial services enterprise clients, and the broader supporting ecosystem to actualize their goal of articulating the business impact and unlocking value in these relationships. In her two decades of experience, Divya has gained expertise in IT and business services and researched emerging and established digital business models, technologies, startups, and business solutions suppliers.

She focuses on the financial services industry in banking, capital markets, equity research, financial modeling, data analysis, client management, and strategic project development. Prior to HFS Research, Divya spent several years at Copal Amba, a Moody’s Analytics subsidiary, covering the insurance and banking sectors for the US and Asia-Pacific markets. She also supported business development activities for the quantitative research division. She has worked with fintech start-ups, leading delivery and strategic growth for their AI solutions platforms.

Divya earned her master’s degree in finance and management, with distinction, from the University of Glasgow. She lives in Bangalore with her husband and son. Divya is an avid reader of spiritual books. She is passionate about travel and food and loves indulging in home décor and interiors.

Watch Divya discussing about HFS Horizons: Cards and Payments Service Providers, 2023

Content By Divya Iyer

Point of View

Half-baked modernization is no longer an option for commercial banks

Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.

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Market Analysis

HFS Pulse—The 2025 outlook for banking and financial services

Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.

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Competitive Intelligence

EXL: Insurance Services Capabilities, 2025

A look at how EXL performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

DXC Technology: Insurance Services Capabilities, 2025

A look at how DXC Technology performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Deloitte: Insurance Services Capabilities, 2025

A look at how Deloitte performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Cognizant: Insurance Services Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Coforge: Insurance Services Capabilities, 2025

A look at how Coforge performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Capgemini: Insurance Services Capabilities, 2025

A look at how Capgemini performed in the HFS Horizons: Insurance Services, 2025

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