HFS surveyed around 200 executives across verticals to understand how enterprises are planning to invest in emerging technologies. The study reveals that travel, transportation, and logistics enterprises will make significant investments in cybersecurity, artificial intelligence, process mining, and discovery-related technology services.
- The TTL industry collects a huge amount of data, such as passenger travel history, cargo route maps, and accommodation details, to provide clients with timely information, which can make them vulnerable to cyber attacks. Enterprises have started to invest in emerging technologies such as cloud and IoT to transform their business processes. The convergence of these emerging technologies can result in an increase in attack surfaces due to a lack of security standardization. As a result, the need for a secured IT Infrastructure is increasing dynamically. A cyber attack on a customer’s data might cause significant damage to their business processes. So enterprises are looking to partner with firms that can build a secured and sustainable infrastructure.
- For data-oriented industries, investing in AI will be a strategic move. Tracking passengers/cargo details, managing fleets, coordinating supply chains, optimizing logistics processes, and monitoring weather conditions are a few use cases in which enterprises have launched initial AI investments. Enterprises are making bets that handling large amounts of data, drawing insights, and making strategic decisions can be better achieved by selecting the right AI/ML provider.
- The TTL industry is data-driven, with data collected from a multiple sources used to extract real-time insights. As a result, the TTL industry is making its most significant investments in areas like process mining and discovery. It is the third most popular technology among the TTL industry executives. In today’s drastically changing environment, extracting the information from real-time data based on the true events and providing insights will help the organization keep up the pace in the current competitive market.
The Bottom Line: TTL enterprises are ready to make investments in the digitization of their organizations to stay ahead of the curve in this competitive market. Vast industry experience, best technology practice experience, and highly skilled staffs are the key requirements to satisfy TTL clients.
Explore the HFS Pulse Dashboard
Take a look at the breadth of data in our Pulse Dashboard, which showcases data about current and future demand trends for technology and business services and related emerging technologies. See more here.
