HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

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More HFS Artificial Intelligence Research

Market Vision Paper

Navigating the future: Reimagine, reinvent, and earn relevance

AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.

Hot Tech

HFS Hot Tech: Mindcorp.ai

Mindcorp.ai is automating—not just assisting—high-value knowledge work through AI-powered agent teams.

Point of View

Build your Human Premium to win in the age of LLMs

Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.

Data Viewpoint

BFS firms are all-in on AI, and it will reshape operations at scale

As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.

Point of View

‘Engineering meets AI’ is Hitachi Digital Service’s bold transformation play

HDS is evolving from an engineering powerhouse to a transformation partner for AI-first enterprises.

Point of View

Ditch same-old SaaS and differentiate with Services-as-Software

AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.

Data Viewpoint

Energy and utilities firms spend on services as the sector clarifies its goals

The E&U market for consulting, technology, and broad business services from IT to engineering is growing.

Challenger Series

HFS Challenger: Infocepts

Infocepts earns the HFS Challenger title for driving real-world AI outcomes with a specialist, outcome-led data and AI model.

Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

Point of View

Enterprises are wide awake on agentic AI—but need help navigating the chaos

Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.

Challenger Series

HFS Challenger: Zeta

Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.

Highlight Report

Writer’s trust architecture sets a new benchmark for enterprise AI security

Writer has built a robust trust foundation reflecting where enterprise AI is heading.

Hot Tech

HFS Hot Tech: AidenAI

Hot Tech Profile: AidenAI blends AI+digital services, driving AI-driven automation for modernization & greenfield deployments.

Highlight Report

Lead with smarter AI, not bigger models: Centific builds for fit

Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.

Hot Tech

HFS OneOffice Hot Tech: Kognitos

Kognitos is more than an automation platform—it’s a rethink of the programming paradigm.

Point of View

Don’t trade speed for stability as vibe coding emerges

Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.

Point of View

Part 1: Stop waiting for a healthcare workforce miracle—embrace Agentic AI now

In the 1st of 4 parts, the task-based agentic AI is seen to address specific transactions.

Point of View

Enterprises must lead the software-defined auto revolution to drive the future

This PoV explores how enterprise R&D must adapt for the SDVs era, digital innovation, and new mobility business models.

Point of View

AI can’t scale until enterprises dismantle their legacy DNA

Despite AI hype and investment, enterprises are held back by legacy tech, rigid structures, and poor data—not the algorithms.

Point of View

Salesforce’s $8b Informatica bet—fixing enterprises’ data plumbing to fuel AI

With 60% of enterprises citing data quality as a barrier to effective AI, this acquisition fills a glaring gap.

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