Replay: Uncovering the value of Managed Services in your SaaS environment

August 17, 2023

Watch the replay here:

To download the session deck, click here

As Software-as-a-Service has become a core part of how firms run their finance & accounting, human resources, projects, procurement, and workforce; new functionality must be adopted to realize maximum value.

However, in a study of over 600 enterprises, KPMG and HFS have found that many companies continue to have challenges as updates, upgrades, and data present many problems:

  • They are facing competing priorities
  • They don’t have the right skill sets in IT
  • The business does not fully understand the updates
  • The requirements impact existing systems or processes, and more

Thus, too many firms only take advantage of security and user interface improvements – with few realizing industry, workflow, automation, or analytics improvements. There is value to be gained by engaging with a managed services provider that can support these challenges.

Listen as Joel Martin, Executive Research Leader at HFS Research and David J. Brown, Global Head of Managed Services at KPMG US discuss how firms can turn the costs of systems into real value creation.

Joel Martin,
Executive Research Leader,
HFS Research
David J. Brown,
Global Head of Managed Services,
KPMG US

Additional Resources

Cut license churn by unlocking value for CIOs, software, and services firms

Ask any CEO of a SaaS firm what keeps them up at night, and they will likely say, “I need to reduce license churn.”

Unfiltered Stories | Deploying SaaS to deliver successful outcomes in Healthcare

Learn how healthcare organizations are adopting SaaS platforms to deliver the triple aim of healthcare.

Opportunity is knocking. Are you answering?

How companies can collaborate with service providers to open the door to sustained digital transformation.

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