As Software-as-a-Service has become a core part of how firms run their finance & accounting, human resources, projects, procurement, and workforce; new functionality must be adopted to realize maximum value.
However, in a study of over 600 enterprises, KPMG and HFS have found that many companies continue to have challenges as updates, upgrades, and data present many problems:
Thus, too many firms only take advantage of security and user interface improvements – with few realizing industry, workflow, automation, or analytics improvements. There is value to be gained by engaging with a managed services provider that can support these challenges.
Listen as Joel Martin, Executive Research Leader at HFS Research and David J. Brown, Global Head of Managed Services at KPMG US discuss how firms can turn the costs of systems into real value creation.
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Joel Martin, Executive Research Leader, HFS Research |
David J. Brown, Global Head of Managed Services, KPMG US |
Additional Resources
Ask any CEO of a SaaS firm what keeps them up at night, and they will likely say, “I need to reduce license churn.”
Learn how healthcare organizations are adopting SaaS platforms to deliver the triple aim of healthcare.
How companies can collaborate with service providers to open the door to sustained digital transformation.
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