On this HFS Videocast, one of the authors— Tom Reuner, Executive Research Leader at HFS—talks about the HFS Horizons Report -ServiceNow Services, 2023, which was released recently.
You can listen above or watch the videocast here:
This study focuses on facilitating large-scale transformation and innovation, not just software implementation and IT-centric use cases. Key aspects are transformational outcomes, industry-specific solutions, and innovative use cases.
You can read this HFS Horizons Report here.
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• Spotify
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• Anchor
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