To get the most value from managed services, enterprises of all sizes look to providers with capabilities beyond technology. Yes, advanced technologies are critical, but managed services enabled by tech—and led by strategy and knowledge—in digital, industry, and functional domains are leading the way.
In a recent global survey of over 1,000 senior enterprise executives, findings clearly show that companies are looking at managed services differently—and implementing them more widely—than in years past. The model is at a mature state of adoption, with businesses looking to drive strategic outcomes such as accelerated innovation, accurate forecasting, regulatory risk management, stakeholder trust, and agile adaption to market change.
Join Phil Fersht, CEO and Chief Analyst, and Elena Christopher, Chief Research Officer at HFS Research, along with David J. Brown, Global Head of Managed Services, and Ron Walker, Managed Services US Leader at KPMG US, as they explore how companies are operationalizing the use of managed services for strategic advantage. They will also share new research outlining high-value focus areas and strategies for accelerating time to benefit, effectively leveraging the capabilities of service providers. Learn how your organization can better realize the value proposition of modern managed services.
HFS speakers
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| Phil Fersht, CEO and Chief Analyst, HFS Research |
Elena Christopher, Chief Research Officer, HFS Research |
KPMG speakers
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| David J. Brown, Global Head of Managed Services, KPMG US |
Ron Walker, Managed Services US Leader , KPMG US |
Additional Resources
Companies see managed services as part of their ‘playbook’ for sustained transformation
How companies can collaborate with service providers to open the door to sustained digital transformation.
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