Phil Fersht, CEO of US-based HFS Research, says Indian IT services majors are carefully allowing natural attrition to rebalance their delivery organisations as they continue to look to rationalise costs and keep wage inflation under control. “For most of the year, they have not been backfilling attrition, but TCS mandating a return to work has led to a spike in attrition they will likely be forced to backfill. I would be surprised to see any aggressive hiring in India over the next six months, but there is more focus on some specialist roles in areas like genAI to meet customer demand,” he says.
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