Collaborating for Innovation: Our Strategic Alliances

Explore the network of alliances that strengthen our competitive edge

HEX Advisory Group

Unprecedented visibility into IT BPO contract performance and pricing

HEX Advisory Group is a leading provider of advisory intelligence and support for IT business process services (BPS).

The strategic alliance between HFS and HEX Advisory Group brings together the unrivalled expertise in advisory services and contract price benchmarking. This collaboration delivers cutting-edge solutions to our clients, providing you with timely, accurate, and reliable information needed to select the right IT business process outsourcing sourcing (BPO) solutions, and to help ensure that your contracts with those providers reflect competitive terms, conditions, and pricing.

Our strategic alliance gives HFS access to the HEX Index, the authoritative benchmarking tool for global IT-BPS contracts. It enables businesses to objectively assess their IT spending and performance against market standards and industry peers, helping save potentially millions of dollars by replacing poor or contrived benchmark data with data mined from actual transactions.

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    Key highlights of the strategic alliance

    The HFS and HEX Advisory Group strategic alliance gives our clients access to:

    • The HEX Index, the authoritative platform offering benchmark metrics, contractual insights, and practical solutions curated by seasoned practitioners.
    • Industry-leading analysts and advisors who bring together the extensive industry intelligence capabilities of HFS with the experienced price benchmarking and IT–BPO sourcing practitioners of HEX Advisory Group.
    • Comprehensive benchmarking capabilities that provide detailed pricing benchmarks, solution insights, and cost metrics for a holistic understanding of outsourcing contracts.
    • In-depth contractual insights that offer a contemporary view of key contractual terms and conditions, to help ensure alignment with business objectives.
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    Accelerating growth across Saudi Arabia and beyond

    At HFS Research, we’re once again disrupting the industry—this time through an exclusive partnership with Innovation Consulting Group (ICG), a global leader in enterprise transformation that helps organizations navigate disruption with strategic intelligence and hands-on execution. By combining our fearless market research with ICG’s strategic execution and deep regional expertise, we’re ensuring that HFS clients receive the most impactful insights and hands-on support to stay ahead in a world of constant disruption.

    Expanding our global reach and impact

    Our alliance with ICG extends HFS Research’s coverage, including Saudi Arabia and across the Middle East and North Africa (MENA). Building on our authoritative research, ICG drives sales and relationship-building, connecting HFS with forward-thinking organizations ready to leverage research-backed intelligence and implement real-world transformation strategies that create lasting impact.

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      Key highlights of our strategic alliance
      • Holistic reach and local expertise
        Harness HFS’s industry-leading research, enriched by on-the-ground relationship-building and regional understanding.
      • Fearless research and strategic execution
        Combine our fearless market analyses with proven implementation practices to drive real, measurable business change.
      • Deep bench of expertise
        Collaborate directly with top HFS analysts and transformational specialists, staying ahead of market disruptions and competitive shifts.
      • Scalable transformation programs
        Leverage end-to-end support, from research-backed strategy through full execution—seamlessly tailored to meet the unique demands of the MENA.
      • Actionable insights for a future-ready enterprise
        Build agility and resilience across your organization with data-driven strategies designed to thrive amid ongoing disruption.

      Empowering businesses to lead

      Through this dynamic partnership, HFS clients gain an unmatched competitive edge: from incisive insight to immediate action, guided by the combined expertise of two industry powerhouses. This is yet another example of how HFS continues to disrupt the status quo—delivering innovative approaches that shape the future of enterprise transformation.

      Ready to put fearless research into action? Contact us today to learn how our groundbreaking alliance with ICG can accelerate your organization’s journey toward transformation and sustained success.

      Read less

      Key highlights of our strategic alliance

      • Holistic reach and local expertise
        Harness HFS’s industry-leading research, enriched by on-the-ground relationship-building and regional understanding.
      • Fearless research and strategic execution
        Combine our fearless market analyses with proven implementation practices to drive real, measurable business change.
      • Deep bench of expertise
        Collaborate directly with top HFS analysts and transformational specialists, staying ahead of market disruptions and competitive shifts.
      • Scalable transformation programs
        Leverage end-to-end support, from research-backed strategy through full execution—seamlessly tailored to meet the unique demands of Saudi Arabia and the broader EMEA region.
      • Actionable insights for a future-ready enterprise
        Build agility and resilience across your organization with data-driven strategies designed to thrive amid ongoing disruption.
      Empowering businesses to lead

      Through this dynamic partnership, HFS clients gain an unmatched competitive edge: from incisive insight to immediate action, guided by the combined expertise of two industry powerhouses. This is yet another example of how HFS continues to disrupt the status quo—delivering innovative approaches that shape the future of enterprise transformation.

      Ready to put fearless research into action? Contact us today to learn how our groundbreaking alliance with ICG can accelerate your organization’s journey toward transformation and sustained success.

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