Ashwin Venkatesan

Executive Research Leader

Ashwin is an Executive Research Leader at HFS Research. He has more than 17 years of experience in the global business services (GBS) and technology services advisory space, with a proven track record as a trusted advisor for C-level executives and services leaders across Fortune 2000 enterprises and service providers.

Before joining HFS, Ashwin was a director at Deloitte's GBS consulting practice, where he spearheaded consulting engagements to help clients set up, scale, and mature their global capability center and outsourcing portfolios. He was involved in multiple initiatives covering the GBS lifecycle (strategy, design, and implementation/continuous improvement) across tech/digital, ER&D, and business operations.

He also held positions at Everest Group (incubating the Cloud and Infrastructure Services analyst and advisor practice and developing advisory offerings for enterprise IT leaders) and Evalueserve (managing business research teams).

Ashwin earned a degree in mechanical engineering from Delhi Technological University and is based in Gurgaon. A sports enthusiast, Ashwin closely follows cricket, basketball, chess, football, and tennis. He spends his weekends playing basketball and taking long drives with his family.

Ashwin Venkatesan

Content By Ashwin Venkatesan

Market Vision Paper

Navigating the future: Reimagine, reinvent, and earn relevance

AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.

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Highlight Report

Hitachi Digital Services launches HARC to improve AI reliability and cost control

The highlight explores HDS' HARC for AI platform that offers real-time visibility, predictive insights, and cost management.

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Point of View

Cloud is no longer plumbing: Why your AI ambitions will fail without a new strategy

Cloud is now the operating system for AI transformation. Enterprises must rethink strategy, sourcing, and governance.

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Market Impact Report

Smash through tech debt: Why AI is the jackhammer

AI is your escape from technical debt—not because it makes legacy cheaper, but because it gives you the tools to tear it down.

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Point of View

Margins, metrics, and mindsets: Rewiring global services for purpose and impact

Global services must shift from scale to outcomes—rewiring models, mindsets, and metrics for purpose-led value.

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Point of View

Break your operating model before it breaks you

Traditional models aren’t failing at execution—they’re failing at logic. It’s time to build for complexity, speed, and autonomy.

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Point of View

Stop waiting for certainty—it’s time to rewrite the enterprise IT playbook

AI and protectionism are rewriting tech delivery—enterprises must rewire IT models for speed, resilience, and real outcomes.

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Highlight Report

Driving the future: How AI and Hitachi Digital Services keep Penske’s fleet on the road

Penske & Hitachi Digital integrate AI-powered Proactive Diagnostics & Guided Repair to transform fleet operations.

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