How are enterprises navigating the AI-driven era? In this videocast, HFS Research and Infosys BPM explore the challenges and opportunities of Generative AI, enterprise transformation, and the shift to Generative Business Services (GBS). Featuring insights from industry leaders, we discuss the culture shift, data readiness, AI adoption hurdles, and the move from pilot paralysis to real-world impact.
You can listen above or watch this HFS Videocast here:
The key points discussed include:
Read the report: Transforming GBS to generative business services: Tech-led challenges and aspirations, here.
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