Deskless workers are the backbone of industries such as manufacturing, distribution, retail, telecom, and utilities—yet they’re often left behind in digital transformation efforts. To stay competitive, enterprise leaders must act urgently to integrate and empower this vital workforce with real-time information, modern training, and seamless support.

This roundtable brings together industry experts to explore practical strategies and proven approaches for engaging deskless workers, including:

  • Embedding them into corporate culture and communication
  • Leveraging technology to boost productivity and access to knowledge
  • Accelerating onboarding, training, and skill development
  • Ensuring safety and support through digital tools
  • Driving successful change management

Join us to learn how leading organizations are transforming the deskless experience—and why the time to act is now.

HFS Moderators
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Saurabh Gupta
President, Research and Advisory Services
Ashwin Venkatesan
Ashwin Venkatesan
Practice Leader
Special Guests
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Kelley Steven-Waiss
Chief Transformation Officer, ServiceNow
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Manju Kygonahally
Chief Executive Officer, RoW, Birlasoft
HFS Event Producer
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Steve Dunkerley
HFS OneCouncil Leader

Venue: 50 Hudson Yards

74th Floor, New York, NY 10001

Entrance: 10th Avenue by 33rd Street

Why attend?

Open Conversation/Chatham House Rules.
HFS Roundtables encourage open conversation, collaboration, and exploration. Participants are able to express themselves safely in the knowledge that they won’t be quoted in any media without their express permission.

Diverse Perspectives. Meaningful Dialogue.
It’s natural to turn to familiar colleagues when seeking fresh ideas—but true innovation often comes from beyond your usual network. HFS Roundtables bring together senior enterprise leaders from a wide range of industries, giving you the opportunity to exchange ideas, explore challenges, and gain new insights from peers outside your immediate circle. Participation is limited to senior executives, ensuring a high-level, productive conversation among equals.

This HFS Roundtable is supported by

Apply to participate​

NOTE: This roundtable is exclusively designed for senior enterprise executives from industries that have deskless workers* These executives should be responsible for HR / people, IT, operations and organizational effectiveness: from key industries, including CPG, life sciences, industrial manufacturing, energy, telecom, utilities.

*Deskless workers can include sales people, workers in the: store, factory, warehouse, field (maintenance, engineering and inspecting).

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