A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
January 24, 2025OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.
Highlight Report
January 23, 2025Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.
Highlight Report
January 23, 2025Snowflake is making audacious strides to cement itself as the undisputed titan of the cloud data platform arena.
Highlight Report
January 21, 2025Enterprise digital teams should focus on quality engineering, innovative testing, and training to be efficient with high quality.
Point of View
January 17, 2025The $19 billion supply chain sector is experiencing unprecedented challenges and opportunities.
Highlight Report
January 17, 2025Will business leaders go beyond the big names to maximize their sustainable impact and business value?
Point of View
January 16, 2025The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.
Point of View
January 14, 2025Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.
Highlight Report
January 10, 2025Empowering leaders to enhance fan engagements, strengthen connections, and create highly personalized, immersive experiences.
Point of View
January 02, 2025AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?
Point of View
December 27, 2024ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI
Point of View
December 26, 2024AI-powered platforms are revolutionizing procurement, driving efficiency, resilience, and strategic value across the sourcing value chain.
Point of View
December 20, 2024Shifting to open-source AI seems like a genius move but comes with hidden costs, operational headaches, and legal minefields.
Point of View
December 19, 2024The technology sector produces (only?) 2-3% of global emissions, including hardware and chip manufacturing.
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
Point of View
December 13, 2024America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.
Highlight Report
December 12, 2024Persistent's SASVA offers enterprise solutions that cut through the noise of big tech's generic capabilities.
Highlight Report
December 12, 2024Chips, agentic AI, and partnerships redefine innovation at AWS re:Invent 2024
Point of View
December 03, 2024Nearshoring brings advantages to IT services by offering experienced talent in local time zones to drive business outcomes.
Highlight Report
December 03, 2024Despite a dominant AI narrative in 2024, it’s collaboration that always stands out in positive outcomes.
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