A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
October 30, 2024Fresh trends and implications for every enterprise leader emerging from our ongoing research into Generative Enterprise services.
Point of View
October 24, 2024GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
Point of View
October 24, 2024At a recent HFS roundtable with TCS in NYC, CFOs discussed their excitement over AI’s potential alongside adoption hurdles.
Point of View
October 23, 2024Understand ISO 42001 and how to leverage it to ensure your AI initiatives are innovative, responsible, and sustainable.
Highlight Report
October 23, 2024Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.
Highlight Report
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
Market Vision Paper
October 22, 2024NTT DATA consolidates global operations with a focus on responsible reinvention.
Competitive Intelligence
October 21, 2024A look at how UST performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Coforge performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how DataArt performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Impetus performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Mphasis performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Sonata Software performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Virtusa performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Wipro performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how WNS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Akkodis performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Deloitte performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how LTIMindtree performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Publicis Sapient performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
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