A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Competitive Intelligence
October 21, 2024A look at how PwC performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Sutherland performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Tech Mahindra performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Teleperformance performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Tiger Analytics performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Accenture performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Cognizant performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Eviden performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how EXL performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how EY performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how IBM performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Infosys performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how KPMG performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how TCS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Highlight Report
October 21, 2024IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.
Market Impact Report
October 16, 2024Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
Market Impact Report
October 15, 2024How to become proficient in prioritization, deployment, and risk management challenges to achieve results when adopting generative AI (GenAI).
Point of View
October 15, 2024Prepare for agentic AI to reshape workforces, flatten hierarchies, and disrupt global economies with vast social implications.
Point of View
October 15, 2024Don’t wait to find your business frantically reacting to catch up.
Point of View
October 15, 2024Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.
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