A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
June 05, 2024Manufacturers must prioritize integration of data and technology and focus on sustainability to get ahead.
Point of View
June 03, 2024HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.
Point of View
June 03, 2024The customer experience function is not reaping the benefits of GenAI.
Market Impact Report
May 28, 2024This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world
Market Impact Report
May 23, 2024Ecosystem development and collaboration will be key to unlocking new sources of value
Market Impact Report
May 22, 2024How businesses are scaling GenAI adoption and avoiding the productivity trap
Highlight Report
May 22, 2024At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language
Point of View
May 21, 2024Companies building high- risk AI systems must act swiftly to meet new regulatory demands. The clock is ticking, and the hard work starts now.
Highlight Report
May 15, 2024EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market
Point of View
April 29, 2024Explore the AWM industry's top GenAI case studies and use cases.
Point of View
April 24, 2024How do you solve specific business problems with GenAI? Turn to vertical specialists. Here are 10 shaping the HFS Generative Enterprise™.
Highlight Report
April 23, 2024Computer vision and AI are transforming the insight available from scanning the shelf space in retail stores.
Point of View
April 19, 2024Enterprises continue investing in intelligent document processing (IDP) as they dig deep to find productivity gains by reducing reliance on paper and improving
Highlight Report
April 12, 2024Infosys Topaz spearheads the shift toward an AI-driven future, enhancing innovation and client solutions with its AI-first paradigm.
Market Analysis
April 10, 2024HFS’ Pulse data is here! Our state-of-the-market summary shows 2024 as the year of AI-led technology arbitrage with a lumpy spending rebound.
Point of View
April 09, 2024When operationalizing GenAI, beware of the hype and stay focused on the fundamentals
Point of View
April 01, 2024The pivotal shift from global to generative business services.
Hot Tech
March 26, 2024The Hot Tech Digest presents a curated selection of innovative startups that have captured the attention of analysts at HFS.
Point of View
March 22, 2024As the demand for semiconductors increase, geopolitics will play a crucial role in shaping the semiconductor supply chain.
Highlight Report
March 18, 2024HFS caught up with Gil Perez of Deutsche Bank and Sean O’Donnell of Publicis Sapient to discuss how AI can drive real value.
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