A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
May 28, 2025Procurement won’t transform until enterprises fix the disconnects across sourcing, supplier visibility, and talent.
Highlight Report
May 28, 2025Tech Mahindra is doubling down on transformational bets across cloud, AI, large deals, and portfolio synergy.
Point of View
May 28, 2025In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
Point of View
May 27, 2025This article provides insights and market trends in Energy and Utility industry with the enterprise buyer and provider examples.
Highlight Report
May 22, 2025The highlight explores HDS' HARC for AI platform that offers real-time visibility, predictive insights, and cost management.
Point of View
May 22, 2025Enterprise leaders have cozily operated within a stable social contract for decades. AI is breaking it.
Point of View
May 20, 2025Before regulation hampers AI’s positive potential due to a lack of corporate responsibility...
Point of View
May 19, 2025Cloud is now the operating system for AI transformation. Enterprises must rethink strategy, sourcing, and governance.
Point of View
May 16, 2025Reimagine GCCs as innovation powerhouses—not cost sinks.
Point of View
May 14, 2025AI is the new attack surface—secure it with layered defenses, governance controls, and enterprise-wide accountability.
Point of View
May 14, 2025Tinkerers stall. Orchestrators win by scaling agentic AI fast with secure platforms, real governance, and enterprise control.
Highlight Report
May 14, 2025AI engineering pushes past the limits of traditional software development exposing an observability gap.
Point of View
May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
Point of View
May 12, 2025Software firms can grab $1.5T by replacing services with AI agents that slash costs, automate ops, and transform enterprise value.
Point of View
May 12, 2025Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.
Market Impact Report
May 08, 2025AI is your escape from technical debt—not because it makes legacy cheaper, but because it gives you the tools to tear it down.
Competitive Intelligence
May 07, 2025A look at how Accenture performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Capgemini performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Cognizant performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how EY performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
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