A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
January 20, 2020HFS, with support from Capgemini, explores the power of the digitally augmented workforce
Point of View
January 10, 2020HFS examines what Google is doing to increase its chances of success with Google Cloud platform and some recent developments in its services partner ecosystem.
Point of View
January 09, 2020Cognitive assistants must be able to handle queries and form responses with precision, yet maintain social and cultural boundaries between humans and
Point of View
December 23, 2019The race for AI prowess in the new age of pharma will center on partnerships—but the competition is fierce and fraught with challenges.
Point of View
December 18, 2019HFS held a Capgemini-supported executive roundtable in Stockholm’s Grand Hotel. It brought finance and accounting leaders across multiple industries in the
Point of View
December 05, 2019HFS annouces their seven-year RPA manifesto - the industry's only realistic approach to the future success and longevity of RPA.
Point of View
November 20, 2019With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is as
Point of View
November 19, 2019The most pressing issue with quantum computing is the general public’s lack of understanding of what it can do and when it will be practical to use it. A to
Point of View
November 11, 2019Augmented, virtual, and mixed reality (AR, VR, and MR) used in conjunction with AI are proving particularly useful for enterprises
Point of View
October 18, 2019Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
Point of View
October 03, 2019HFS POV on Sutherland's human-centered design and on-demand solution that enterprises can use to become more agile with their omnichannel efforts.
Point of View
October 01, 2019A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.
Point of View
September 30, 2019HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech
Point of View
September 06, 2019Leading service providers are effectively reducing their operating costs and service costs with AI-ML. But, are these savings and benefits being passed on to
Point of View
September 02, 2019HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.
Point of View
August 15, 2019Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.
Point of View
July 30, 2019Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.
Point of View
July 30, 2019We’re often asked where RPA fits relative to APIs. RPA can help achieve desired process outcomes as part of a "toolbox" approach to integrated automation
Point of View
July 29, 2019This PoV outlines the structure of an integrated and intelligent automation system for manufacturers to cater to the mass personalization requirements of
Point of View
July 18, 2019The Triple-A Trifecta of automation, artificial intelligence (AI), and smart analytics has compelled the C-suites to address their business objectives. Goals
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
