A collection of the latest views from the HFS analyst team on artificial intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Point of View
July 17, 2019Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.
Point of View
July 05, 2019Explains the characteristics and enabling technologies of the digital supply chain and guides an enterprise’s journey into this space.
Point of View
July 04, 2019At our June 19 executive roundtable in New York to discuss the potential of integrated automation for elevating customer experience, it was clear that the of is
Point of View
June 28, 2019HFS interviews KPMG’s Steve Rainey, Chief Innovation Officer, Tax, KPMG LLP. Steve has been a strong advocate for continually improving the company’s with
Point of View
June 27, 2019This PoV defines the Industry 4.0 value chain that demarcates the boundary of the people, process, and technology, enabling manufacturers to successfully 4.0 to
Point of View
June 24, 2019RPA hype, continues to pervade the marketplace making it very difficult to discern viable execution and management strategies. In an effort to go beyond the HFS
Point of View
June 17, 2019Enterprises have always wanted far more for far less from their from F&A function. But the old days of finding cheaper labor and some better packaged software
Point of View
June 13, 2019This voice of the customer (VOC) report spotlights Indecomm Global Services, a provider of SaaS-based technology and services to the mortgage industry, and its
Point of View
June 04, 2019As technology and business evolve at a frightening pace, don’t wallow in the talent crisis - look to non-traditional talent pools and re-skilling.
Point of View
May 31, 2019HFS interviewed enterprises using RPA, service providers delivering RPA services, and RPA software companies to triangulate on the best ways to combine RPA and
Point of View
May 14, 2019Poor data plagues the process manufacturing industry. Drive the adoption of AI and analytics by combining synthetic data with workforce experience.
Point of View
May 14, 2019This voice of the customer report showcases two enterprise examples of businesses that are embracing integrated automation to digitally transform their
Top 10 Report
May 03, 2019This HFS Google AI Services Top 10 Report examines the part service providers are playing in the nascent Google AI landscape. We assessed and rated the Google
Point of View
April 18, 2019The challenges telecommunication players face and how service providers can use technology innovation to overcome these challenges.
Top 10 Report
April 01, 2019In the 2019 HFS Managed Security Services (MSS) Top 10 Report, we analyze the capabilities and vision of twelve service providers.
Point of View
March 28, 2019HFS, in collaboration with KPMG International, investigated the pace of change intelligent automation is having on enterprises.The study findings make it clear
Point of View
March 26, 2019Your ability to unlock the potential of Intelligent Automation requires both the fundamental belief that there is massive change afoot and a practical, proven
Point of View
March 01, 2019Deep learning networks are the apex of AI sophistication, but don't have the equivalent of a memory. Without some type of memory, DL networks are incapable of
Point of View
February 28, 2019Deep learning networks are the apex of AI sophistication, but don't have the equivalent of a memory. Without some type of memory, DL networks are incapable of
Point of View
January 23, 2019With a third of enterprises pushing for increased adoption of AI we examine why you must make sure your AI initiatives have adequate bias mitigation.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
