HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

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More HFS Artificial Intelligence Research

Point of View

The energy sector’s focus on efficiency gives hope to both AI and decarbonization

HFS Research, in partnership with Infosys, recently hosted a roundtable of senior energy industry decision-makers.

Point of View

Master your proprietary data for AI to unleash new products and services

Artificial intelligence is reshaping product development by improving cost, quality, and sustainability.

Highlight Report

Microsoft’s quantum breakthrough is considerable, but will enterprises bite?

Amid AI buzz, enterprise IT leaders must prepare for the quantum revolution, Microsoft's Majorana 1 chip is a breakthrough.

Point of View

Publicis Sapient and Quicklizard partner to drive AI-driven dynamic pricing in retail

Retailers are leveraging AI-driven pricing to improve margin efficiency, demand forecasting, and omnichannel pricing.

Highlight Report

UST’s Retail GenAI Platform—bringing order to the AI chaos

UST’s Retail GenAI Platform provides a blueprint for expanding beyond isolated experiments to align AI with overarching business imperatives.

Highlight Report

Workday is stepping up to stop AI agent sprawl

Workday tackles AI agent sprawl with its Agent System of Record, ensuring governance, security, and lifecycle management for digital workers.

Point of View

Chemical Industry 2025: Adapt or die in the age of sustainability and digital disruption

AI-driven automation, regional supply chain resilience, and net-zero acceleration are survival mandates for chemical firms.

Market Impact Report

The low-code imperative is crucial to bring speed and agility to software-driven outcomes

Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.

Point of View

The Next Frontier: Evolving business services into a growth engine

GBS moves from efficiency driver to trusted growth enabler.

Horizons Report

HFS Horizons: Telecom Service Providers, 2025

An assessment of telecom service providers, addressing the why, what, how, and so what.

Competitive Intelligence

McKinsey: Generative Enterprise Services Capabilities, 2025

A look at how McKinsey performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Persistent: Generative Enterprise Services Capabilities, 2025

A look at how Persistent performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

PwC: Generative Enterprise Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

WNS: Generative Enterprise Services Capabilities, 2025

A look at how WNS performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Bain & Company: Generative Enterprise Services Capabilities, 2025

A look at how Bain & Company performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

LTIMindtree: Generative Enterprise Services Capabilities, 2025

A look at how LTIMindtree performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Mphasis: Generative Enterprise Services Capabilities, 2025

A look at how Mphasis performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Randstad Digital: Generative Enterprise Services Capabilities, 2025

A look at how Randstad Digital performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Sonata Software: Generative Enterprise Services Capabilities, 2025

A look at how Sonata Software performed in the HFS Horizons: Generative Enterprise Services, 2025

Competitive Intelligence

Sutherland: Generative Enterprise Services Capabilities, 2025

A look at how Sutherland performed in the HFS Horizons: Generative Enterprise Services, 2025

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