A collection of the latest views of the HFS analyst team on automation and process intelligence.
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May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
Highlight Report
June 17, 2021HFS assesses the progress of Digitate's ignio IT-led automation approach.
Highlight Report
June 15, 2021Intelligent document processing and workflow vendor extends capture, content management, and workflow automation skills.
Market Analysis
June 15, 2021The report showcases the comparative capabilities of the leading regional RPA product vendors in the Asia Pacific region.
Data Viewpoint
June 14, 2021NA & Asia-Pac are learning fast from process intelligence pilots – now they’ve both opened a scale gap on Europe.
Highlight Report
June 14, 2021Low-code business process automation platform provider almost triples its headcount in six months.
Highlight Report
June 09, 2021Mars-mission business process automation firm lands $100m to go further.
Data Viewpoint
June 03, 2021Over 70% of 801 global 2000 companies expect to increase their stake in emerging tech, but it's not without its challenges.
Highlight Report
June 03, 2021Despite a resurgence in announcements, it’s enterprise outcomes that will help Blue Prism cut through the RPA market hype.
Highlight Report
June 03, 2021AAI must find a narrative that nails the benefits of a "cloud-native platform" to differentiate in a rapidly expanding market
Data Viewpoint
June 03, 2021Company performance and success have always been measured by revenue and profit, but since COVID-19 hit, ”fit-for-future" measures are growing in Here are the
Highlight Report
May 28, 2021Basware has added diversity data to give enterprises a view of who's in control of companies they may plan to do business with.
Highlight Report
May 28, 2021Redwood Software, an IT and business automation provider, has announced a $380million strategic investment from private equity fund Turn/River Capital to drive
Highlight Report
May 27, 2021Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.
Point of View
May 26, 2021Siloed projects and culture have inhibited digital transformation for too long; embrace “AND” to realize their full potential in combination
Market Analysis
May 21, 2021A monthly rollup of merger and acquisition activity
Point of View
May 21, 2021We briefly discussed LCNC solutions on how it pivots enterprise's internal team collaboration and helps reach business requirements faster and in an agile
Highlight Report
May 17, 2021Cloud-native, low-code automation platform Appian announces a new ‘all-you-can-eat’ licensing model.
Highlight Report
May 14, 2021This Highlight discusses IBM Think from May 11, 2021. With IBM going all in on AI and Hybrid Cloud many examples shared by customers spoke to embracing with to
Highlight Report
May 14, 2021Workato’s integration-led automation capabilities have made it a hit in Europe with a 289% increase in data use on its platform in the EMEA region in the last
Highlight Report
May 11, 2021A cloud-enabled AI start-up ,with a crowd-sourced two-million-strong distributed workforce and a timely solution to tackle content moderation in social media, D
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