A collection of the latest views of the HFS analyst team on automation and process intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
Competitive Intelligence
March 04, 2025A look at how NTT DATA performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Tech Mahindra performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Cognizant performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how IBM performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Capgemini performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Persistent performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Sutherland performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how TCS performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Virtusa performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Zensar performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Encora performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Infinite Computer Solutions performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Innova Solutions performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how KPMG performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how UST performed in the HFS Horizons: Telecom Service Providers, 2025
Competitive Intelligence
March 04, 2025A look at how Wipro performed in the HFS Horizons: Telecom Service Providers, 2025
Highlight Report
March 03, 2025Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.
Point of View
February 20, 2025GBS moves from efficiency driver to trusted growth enabler.
Horizons Report
February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
Hot Tech
February 12, 2025HFS OneOffice Hot Tech: Lyzr – Enabling scalable, governable AI agents for enterprises with built-in compliance, cost control, and flexibility.
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