A collection of the latest views of the HFS analyst team on automation and process intelligence.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
Highlight Report
January 30, 2025While Chinese AI entrant DeepSeek is grabbing headlines, the excitement underlines why US-based Writer’s focus on enterprise-ready AI demands your attention.
Highlight Report
January 29, 2025TrueFoundry simplifies MLOps with a system to combat the issues keeping CTOs awake at night.
Point of View
January 24, 2025OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.
Highlight Report
January 23, 2025Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.
Point of View
January 14, 2025Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
Point of View
December 11, 2024Manufacturers need a tailored, multi-layered cybersecurity approach in OT, securing against APTs and evolving cyber threats.
Point of View
December 03, 2024Nearshoring brings advantages to IT services by offering experienced talent in local time zones to drive business outcomes.
Point of View
November 26, 2024From savings to AI-driven value: Business services evolves with agentic AI solutions, reshaping automation and talent strategies.
Highlight Report
November 26, 2024Technology and organizational strategies are inexplicitly conjured under the technology of Soroco’s Scout.
Point of View
November 25, 2024CFOs should drive touchless finance by addressing gridlocks with system upgrades, silo integration, and IT collaboration.
Point of View
November 22, 2024The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.
Point of View
November 20, 2024GenAI plus customer data platforms highlight the potential power of “and”
Market Impact Report
November 12, 2024HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
Highlight Report
November 07, 2024IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.
Highlight Report
November 05, 2024Akkodis drives transformation with its Octofecta strategy, integrating 8 technologies to accelerate global business innovation.
Highlight Report
October 29, 2024A fireside chat between HFS's Elena Christopher and Capgemini’s David Lumley on modernizing GBS into generative business services.
Point of View
October 24, 2024GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
Highlight Report
October 23, 2024Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.
Competitive Intelligence
October 21, 2024A look at how UST performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
