Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.
June 10, 2025Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
Data Viewpoint
May 05, 2023Banks should consider the value service providers deliver via ecosystems to benefit from their execution & innovation capabilities.
Hot Tech
May 04, 2023HFS designated SISA an HFS Hot Vendor because of its deep understanding of the payments industry and forensics-driven MDR platform.
Market Impact Report
May 03, 2023A fresh new study that examines how financial services firms strive for new forms of value through innovation and ecosystems.
Highlight Report
April 14, 2023State Farm reorganized its core IT infrastructure to keep up with digital shifts.
Highlight Report
March 30, 2023Banking as a Service (BaaS) is transforming how enterprises consume and deliver banking services.
Competitive Intelligence
March 23, 2023A look at how Amdocs performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Virtusa performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Sutherland performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Mphasis performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how LTIMindtree performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Hitachi Vantara performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Hexaware performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Genpact performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Firstsource performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how PwC performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Publicis Sapient performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how IBM performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how HCLTech performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Cognizant performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
Competitive Intelligence
March 20, 2023A look at how Capgemini performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.
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