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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.
June 10, 2025Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
Point of View
June 21, 2021The market cap for Decentralized Finance (DeFi) is $70B today. It was $1B twelve months back.
Point of View
June 21, 2021Perspectives from HFS, EXL, and a selection of its Life Business clients on the data-driven future of the industry.
Highlight Report
June 18, 2021Discusses future roadmap of Laiye post its recent $50M Series C+ funding and appointment of International CEO.
Highlight Report
June 16, 2021Are your partnerships full of hot air? EY is keeping it simple with its latest alliance.
Data Viewpoint
June 14, 2021BFS firms expect partners to play a critical role in defining outcomes and providing right tools as part of their cloud journeys.
Point of View
June 14, 2021Enterprises are keen to improve the customer experience, employee experience and supplier experience in business services.
Highlight Report
June 09, 2021Mars-mission business process automation firm lands $100m to go further.
Highlight Report
June 03, 2021Despite a resurgence in announcements, it’s enterprise outcomes that will help Blue Prism cut through the RPA market hype.
Highlight Report
May 17, 2021Cloud-native, low-code automation platform Appian announces a new ‘all-you-can-eat’ licensing model.
Point of View
April 29, 2021Business leaders must understand how and why their machines make decisions so they can maximize their data strategies.
Highlight Report
April 23, 2021In January 2021, Sanofi, Capgemini, Generali, and Orange joined hands to build a joint venture for developing patient-centric healthcare solutions that can be
Market Vision Paper
April 20, 2021The HFS take on sustaining Mphasis’ success with its growth CEO, Nitin Rakesh
Point of View
April 19, 2021IT leaders can side-step costly challenges in cloud adoption if they maintain a OneOffice Mindset within a structured, innovation-focused journey to cloud - and
Point of View
April 01, 2021HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups
Point of View
March 26, 2021As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree
Market Analysis
March 23, 2021This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
Highlight Report
March 19, 2021WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.
Market Analysis
March 18, 2021A monthly rollup of merger and acquisition activity
Point of View
March 10, 2021Wipro goes big and bold with its BFSI and consulting-driven acquisition of Capco
Data Viewpoint
February 22, 2021Our recent study shows an appetite for decision support technologies across several industry verticals
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