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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.
June 10, 2025Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
Competitive Intelligence
June 02, 2025A look at how EY performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Xceedance performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how WNS performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Wipro performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Virtusa performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Tech Mahindra performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how TCS performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Sutherland performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how PwC performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Mphasis performed in the HFS Horizons: Insurance Services, 2025
Data Viewpoint
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
Data Viewpoint
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Point of View
May 23, 2025Only 21% of carriers are confident about their product innovation capabilities. It’s a confidence crisis.
Data Viewpoint
May 21, 2025In our latest research, clients rated providers poorly on IP development, R&D investment, and effective fintech collaboration.
Data Viewpoint
May 21, 2025Service providers are falling short on commercial banking-specific IP and scalable talent.
Horizons Report
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
Data Viewpoint
May 06, 2025By 2033 Millennials and GenZ will dominate the workforce prompting companies to redesign health & benefits for generational needs.
Data Viewpoint
May 06, 2025US healthcare shifts to self-insurance, consumer markets, Medicaid cuts risk undoing equity and coverage gains.
Point of View
May 01, 2025BFSI and healthcare sectors are driving Q4 2024 growth for ‘Fastest Five’ , but enterprise buyers should be cautious.
Point of View
April 29, 2025This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.
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