Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.
June 10, 2025Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
Horizons Report
December 11, 2024This report assesses how well service providers are helping their commercial banking clients embrace innovation and realize value across three distinct
Point of View
December 02, 2024Accumulating various forms of debt is a silent obstacle to deeper modernization and OneOffice goal.
Point of View
November 22, 2024The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.
Market Impact Report
November 12, 2024HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
Highlight Report
November 11, 2024Sutherland has been applying a business-first lens to tackle legacy issues and drive operational transformation in insurance.
Point of View
September 23, 2024The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.
Hot Tech
September 11, 2024Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.
Highlight Report
August 23, 2024To create sustainable value from M&As, financial services firms must adopt an integrated end-to-end approach.
Data Viewpoint
August 21, 2024Banks must select their approach carefully to ensure continuously evolving systems.
Highlight Report
August 09, 2024Hitachi DS delivered small-scope digital transformations in the mid-tier bank’s business line with enterprise-level solutions.
Point of View
July 23, 2024We outline the GenAI opportunities that HFS believes will have the greatest impact on the insurance industry.
Highlight Report
July 19, 2024HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
Point of View
July 11, 2024BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.
Competitive Intelligence
July 10, 2024A look at how Deloitte performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how Accenture performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how EY performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how IBM performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how Infosys performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how TCS performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
Competitive Intelligence
July 10, 2024A look at how Capgemini performed in the HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024
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