A collection of the latest views from the HFS analyst team on customer and employee experience.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
June 04, 2025Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
June 03, 2025Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.
May 23, 2025It provides the strengths and improvement areas of the IT service providers offering services to the Energy and Utility industry.
Competitive Intelligence
May 07, 2025A look at how TCS performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Wipro performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Birlasoft performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Cyient performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Deloitte performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how EXL performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how HCLTech performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how IBM performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how KPMG performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how PwC performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Schneider Electric performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Siemens Energy performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Tech Mahindra performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how Fujitsu performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Competitive Intelligence
May 07, 2025A look at how NTT Data performed in the HFS Horizons: Energy and Utilities Service Providers, 2025
Data Viewpoint
May 06, 2025Benefits complexity is rising. Choosing the right admin partner means balancing coverage and service tech.
Data Viewpoint
May 05, 2025Self-insured healthcare is transforming fast, creating a $600B market across five cost–wellness employer archetypes.
Point of View
April 28, 2025AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.
Horizons Report
April 23, 2025An assessment of the leading consulting, technology, and business services providers in the energy and utilities industry.
Highlight Report
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
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