We at HFS Research don’t look at cybersecurity as a complicated, tech-only puzzle. Our view is that a resilient cybersecurity environment can only be sustained through effective protection measures managed by a skilled and well-equipped workforce. Therefore, our research agenda revolves around two themes: augmentation and protection. Our underlying five core research pillars and distinctive CHIEF principles provide differentiated insights to CISOs, IT and business leaders across the enterprise.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 21, 2025Clarifies what CISOs must deliver to boards, what they shouldn’t own, and how to align accountability with authority.
June 03, 2025Writer has built a robust trust foundation reflecting where enterprise AI is heading.
May 14, 2025AI is the new attack surface—secure it with layered defenses, governance controls, and enterprise-wide accountability.
April 28, 2025AI is transforming cyber defense—enabling faster detection, smarter response, and a shift from reactive to anticipatory security.
Hot Tech
April 20, 2021Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.
Point of View
April 01, 2021HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups
Market Analysis
March 23, 2021This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
Highlight Report
March 03, 2021How Teleperformance's security and data privacy expertise is defending against and preventing cyber attacks
Highlight Report
February 03, 2021Cybersecurity is more important than ever, and Atos’ recent flurry of M&A activity in the space could be exactly what enterprise need.
Market Analysis
November 20, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.
Point of View
July 30, 2020With cybersecurity pegged to sit high on C-Level agendas over the next 24 months, providers are working hard to buy in the capability they need to deliver new
Highlight Report
July 10, 2020Atos recently announced intentions to acquire Paladion - helping the firm move into the competitive detection and response market.
Point of View
July 02, 2020Thinking about security in terms of keeping the bad actors out is no longer enough. Assume they can get in and think about how you will stop them when they do.
Point of View
June 26, 2020In this report, we examine how configuration errors are at the root of many of the major cyber breaches.
Point of View
June 02, 2020How five companies are using digital associates to create better experiences for stakeholders
Point of View
May 04, 2020Mars, Inc shares its response to today’s paradigm shock
Point of View
May 04, 2020Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies
Point of View
April 30, 2020Executives are planning to spend big on cloud to get them the accessibility they need in a widespread remote environment
Point of View
April 27, 2020COVID-19 means that now more than ever, it is important to invest in security as demand increases to support the growing number of work-from-home employees and
Point of View
April 25, 2020COVID-19 has caused chaos for enterprises, creating unprecedented challenges with the increase in employees working from home. These challenges have raised and
Point of View
April 01, 2020The stress levels of CISOs are rising, with 90% advising they are moderately or tremendously affected. Enterprise leaders must act: improve working conditions,
Point of View
March 27, 2020Cybercriminals are once again out in force, and just when you thought they couldn’t get any lower, they have quickly taken the opportunity to strike
Market Analysis
March 19, 2020This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
Point of View
March 18, 2020With this wave of ransomware hitting local government organizations hard, security service providers should be looking to step forward to plug the evident gaps
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