A collection of the latest views from the HFS analyst team on data and decisions.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Highlight Report
February 16, 2022PagerDuty aims to evolve from a category leader in incident management toward a holistic operations platform
Data Viewpoint
February 16, 2022BFS enterprises are prioritizing data, CX, and new offerings. Great. But ignoring digital competitors is perilous!
Market Analysis
February 14, 2022A monthly rollup of merger and acquisition activity.
Highlight Report
January 28, 2022Expect a scramble for supply chain capability across consulting, technology, and services firms.
Highlight Report
January 07, 2022Oracle’s acquisition of Cerner is a poor deployment of enormous capital without any accretive value to itself.
Data Viewpoint
December 20, 2021The BFSI industry putting threat intelligence and containment at the forefront of its ransomware defense strategy.
Highlight Report
December 09, 2021PeopleShores is bringing a radical approach to outsourcing on US shores: social impact-led to transform challenged communities.
Point of View
December 09, 2021We map political affiliation of US states against their population’s activity levels, nutritional choices, obesity & Covid deaths.
Point of View
December 08, 2021HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.
Point of View
December 07, 2021HFS roundtable finds that procurement must use technology to transform processes and find new sources to drive growth.
Highlight Report
December 06, 2021Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.
Point of View
November 18, 2021HFS’ SaaS XXV initiative provides an understanding into which SaaS providers are delivering maximum value creation to enterprises.
Point of View
November 12, 2021Technology is rarely what’s lacking when it comes to sustainability. You have more options than you realize.
Highlight Report
November 09, 2021WorkFusion is linking up with SS&C to replace document-heavy, labor-intensive insurance processes with data-led automation
Top 10 Report
November 08, 2021New analysis and ranking of leading data and decisions services suppliers - part of our HFS OneOffice Services Top 10 series.
Highlight Report
November 03, 2021Atos was staring at the Innovators Dilemma for years—but is it now too late for a makeover?
Point of View
November 03, 2021Enterprises must develop a holistic ransomware response strategy, balancing technology alongside people and processes.
Point of View
November 01, 2021We organized a digital roundtable bringing together industry titans to understand how insurers are driving “straight to digital.”
Point of View
October 08, 2021Enterprise leaders need to keep their automation providers focused on what they do best.
Point of View
August 24, 2021The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.
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