A collection of the latest views from the HFS analyst team on data and decisions.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Point of View
July 26, 2019As life expectancy and demand for social care grows, care providers must reinvent their ecosystems to adopt digital in a user-centric approach.
Point of View
July 18, 2019The Triple-A Trifecta of automation, artificial intelligence (AI), and smart analytics has compelled the C-suites to address their business objectives. Goals
Point of View
July 18, 2019With the advent of the Internet of Things (IoT), billions of consumer and industrial devices are connected across the globe. Because connectivity is a critical
Point of View
July 18, 2019The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.
Point of View
July 18, 2019Is Alibaba Cloud the rising star of the hyperscale cloud market? This report digs deeper.
Point of View
July 17, 2019For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate
Point of View
July 17, 2019Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.
Point of View
July 05, 2019Explains the characteristics and enabling technologies of the digital supply chain and guides an enterprise’s journey into this space.
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July 03, 2019HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.
Point of View
July 03, 2019IoT success is about outcomes, not just technology. Follow these 5 pathways to find real business value from the rapidly expanding IoT market.
Point of View
June 17, 2019Enterprises have always wanted far more for far less from their from F&A function. But the old days of finding cheaper labor and some better packaged software
Point of View
June 14, 2019Salesforce just announced its acquisition of data visualization software champion Tableau. Here is what HFS is looking out for in the coming months following
Point of View
May 31, 2019HFS interviewed enterprises using RPA, service providers delivering RPA services, and RPA software companies to triangulate on the best ways to combine RPA and
Point of View
May 23, 2019Ingrain sustainability in top-level strategy to capture part of the $12 trillion on offer – partnerships can be an accelerating first step.
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May 22, 2019TCS is quietly emerging as the “Walmart of IT services” with the depth and breadth to win and deliver any deal it wants. Its investments in innovation have
Point of View
May 15, 2019Improve worker safety, eliminate compensation payouts, and slash insurance costs through a combination IoT & Blockchain.
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May 14, 2019Poor data plagues the process manufacturing industry. Drive the adoption of AI and analytics by combining synthetic data with workforce experience.
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May 14, 2019This voice of the customer report showcases two enterprise examples of businesses that are embracing integrated automation to digitally transform their
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April 25, 2019Insurance carriers have remained distanced from their end customers due to the nature of the industry. Connected ecosystems now offer a way for carriers to plug
Point of View
March 25, 2019The building blocks of AI and the multi-dimensional capabilities required to take enterprises toward the institutionalization of ML and other AI approaches.
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