A collection of the latest views from the HFS analyst team on data and decisions.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Point of View
March 20, 2019Process industries have been historically lumped in with general manufacturing when it comes to Industry 4.0 - it's time to change that.
Point of View
March 06, 2019A deep-dive into the key demand-side perspectives that emerged from client interviews from our recent smart analytics research.
Point of View
March 06, 2019Enterprise leaders are under increased pressure to pivot their businesses to meet the needs of consumers and ensure operations are agile enough to support these
Point of View
February 20, 2019Earlier this month, Kofax closed its acquisition of Nuance Document Imaging (NDI) at a price tag of $400 million. It also entered a definitive agreement to Top
Point of View
February 14, 2019Our key takeaways from the FORA AI Roundtable discussion
Point of View
February 08, 2019HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy
Point of View
February 05, 2019With no-deal Brexit increasing in likelihood, we examine the potential data crisis that a lack of GDPR compliance could bring
Point of View
January 30, 2019Analytics are increasingly part of the "secret sauce" of the enterprise. HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers
Point of View
January 28, 2019HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use of data as a strategic asset.
Top 10 Report
December 21, 2018HFS Top 10 Assessment of leading telecom engineering service providers
Point of View
December 06, 2018Here are excerpts from Steve Dunkerley's recent interviews with Sandy Khannah of BT Group.
Point of View
November 22, 2018As more enterprises look to the cloud as the platform for their digital business, we take a look at the looming cloud carbon footprint crisis.
Point of View
November 21, 2018It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.
Point of View
September 13, 2018Through tracking recent Cloud migration deals, HFS is able to paint a picture of the major drivers for enterprises moving to the cloud.
Point of View
September 10, 2018Falling prey to these myths will inhibit the potential for your business unit to take advantage of these opportunities.
Point of View
September 04, 2018Cognitive assistants have become a crucial element of the digital business operations ecosystem.
Point of View
August 14, 2018This report examines the market performance of the TWITCH providers to dig deeper into some of the dynamics at play.
Point of View
August 13, 2018AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.
Point of View
July 05, 2018The next wave of digital will require faster, better controlled operations. Change gear before your competitors.
Top 10 Report
July 04, 2018The state of the Telecommunications industry and how the service provider landscape is enabling the digital transformation of telecom firms
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