HFS on Data and Decisions

A collection of the latest views from the HFS analyst team on data and decisions.

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More HFS Data and Decisions Research

Point of View

Design Thinking: An Imperative for Successful Analytics

Enterprise analytics services is an area where design thinking could enhance overall effectiveness for clients--improving the end user experience on the and of

Point of View

Insurance Majors Pulling Out The Checkbooks For Digital Innovation

HfS Research believes that in order to really embrace the “As-a-Service Economy,” enterprises will have to develop new capabilities that go beyond what was

Point of View

Behind The Thriving Engineering Services Outsourcing Market Are Striving Service Providers

Engineering services outsourcing market is thriving now, thanks to the progressive engineering service providers which are striving hard to take engineering to

Point of View

Rio Tinto To Partner With IGATE For Engineering Services Analytics

IGATE's engineering services analytics partnership with Rio Tinto is first of its kind in the mining industry and a validation of our view that engineering will

Point of View

EXL Acquires RPM Direct For Insurance Marketing Secret Sauce

EXL just announced its intention to acquire RPM Direct, a specialized provider of marketing analytics to property & casualty, life, and health insurance

Point of View

Breaking New Ground in Analytics as a Service

Health Catalyst, a healthcare analytics vendor, and Allina Health entered a $100 million, 10-year analytics services agreement that brings together people, and

Point of View

Catalina On The New Consumer Truths For CPG And Retail

We caught up with Dak Liyanearachchi, Catalina’s SVP – Global Data & Analytics to discuss the new consumer truths that CPG brands and retailers face with of

Point of View

Disrupt or be Disrupted: The Impact of Digital Technologies on Business Services

Digital Technologies are changing the way businesses operate and compete. This report explores recent survey data to highlight how savvy enterprises are taking

Top 10 Report

HfS Blueprint Report: Marketing Operations & Digital Customer Experience Management

The marketing operations and digital CEM market will converge on helping client organizations respond to the new consumer truths ‘digital’ is spearheading.

Point of View

Managing Health and Care in the Digital Age

As competition and regulation incite change in healthcare, service providers are stepping up to help payers & providers with increasing use of digital to be a

Point of View

Show Us the Mold: IBM’s new Talent and Change Organization is a Transformative Step Forward in and

Last month IBM announced a new Global Business Services (GBS) Talent and Change practice. Since HfS watches GBS and the employee experience very closely, we its

Point of View

IBM Consolidates Its Analytics Services Stack

HfS analysts recently attended IBM’s Big Data & Analytics Analyst Summit that highlighted the provider's focus on business relevance and creating a services

Point of View

How Global Business Services Governance is Ripping Up the Old Outsourcing Rulebook

Slides from our July 10, 2014 webinar entitled "How GBS Governance is Ripping up the Old Outsourcing Rule Book." An event brought to you by HfS Research and the

Top 10 Report

HfS Blueprint Report: Supply Chain Management BPO

The Supply Chain Management (SCM) BPO market is relatively new but already an area of great innovation, investment and interest amongst leading mainline BPO as

Point of View

SAP Chants Big Data KXEN

Why would SAP buy another predictive analytics piece with KXEN?

Point of View

Capgemini Stretches into Big Data Cloud with ‘Elastic Analytics’ Solution

Paris-based consulting, technology, and outsourcing firm Capgemini launched a new BI analytics solution last month dubbed “Elastic Analytics.”

Point of View

CSC Buys Infochimps, Market Goes Bananas

How important is the acquisition of Infochimps to the analytics and Big Data practice of CSC, in terms of perception and reality?

Point of View

Key Opportunities in Outsourcing Insurance Analytics

In the last few years, the scope and applicability of analytics within the insurance organization has grown exponentially beyond actuarial and underwriting.

Point of View

Transforming Marketing Optimization for a Retailer: Infosys’s Consumer Genome Project

This report highlights the path that a large footwear retailer in the US took to modernize its marketing by working with Infosys on a new marketing optimization

Point of View

What’s Next in Finance Global Business Services?

What are the seismic shifts in the evolving global finance sourcing landscape? HfS Research explored those grinding tectonic plates in its eye-opening September

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