A collection of the latest views from the HFS analyst team on data and decisions.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Competitive Intelligence
October 21, 2024A look at how EXL performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how EY performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how IBM performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how Infosys performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how KPMG performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Competitive Intelligence
October 21, 2024A look at how TCS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024
Point of View
October 21, 2024Insurance broker Baldwin Group is working with Persistent to fastcharge its GenAI adoption.
Horizons Report
October 09, 2024The report outlines a roadmap for transformation through AI, automation, and data platforms, focusing on optimization, scaling innovation, and disruptive
Highlight Report
October 04, 2024TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.
Highlight Report
September 24, 2024The great enterprise experiment with GenAI is over. Firms are moving away from ad-hoc tests and back to proper planning.
Highlight Report
September 20, 2024HFS Hot Tech vendor Roots Automation has landed a $22.2 million boost to help insurers close their $100 billion data gap.
Point of View
September 16, 2024The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.
Hot Tech
September 11, 2024Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.
Point of View
August 19, 2024Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.
Highlight Report
August 09, 2024HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.
Challenger Series
August 05, 2024Cybage delivers value to businesses with a three-pronged approach of delivery excellence, vertical expertise, and partnership ethos.
Data Viewpoint
August 02, 2024AI maturity is low and evenly distributed across industries. But leaders mustn't take comfort from being part of a slow-moving herd.
Point of View
July 29, 2024Today’s leaders must shift from simply focusing on spend analysis to advanced intelligence solutions that aggregate more data.
Point of View
July 23, 2024We outline the GenAI opportunities that HFS believes will have the greatest impact on the insurance industry.
Point of View
July 22, 2024Responsible AI holds the key to GenAI growth. But only one in 10 firms has a Responsible AI policy in place.
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