A collection of the latest views from the HFS analyst team on data and decisions.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Highlight Report
July 19, 2024HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
Market Impact Report
July 18, 2024If data is so precious, why are we failing to make meaningful progress?
Point of View
July 11, 2024BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.
Market Impact Report
July 11, 2024How to identify if your enterprise is a GenAI Doer or Dreamer; why that matters and how you can change.
Point of View
July 09, 2024Cognizant hosted an event in Hartford, to evaluate the industry’s preparedness, and served as a platform for 150 executives.
Highlight Report
July 08, 2024FCCI chooses Cognizant to bring its E&S program to life
Market Analysis
June 28, 2024Summary of the Resources, Energy and Utilities HFS pulse data for 2024.
Highlight Report
June 19, 2024Many enterprise leaders are demanding more for the same from their service providers. But can we have our cake AND eat it?
Point of View
June 10, 2024The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.
Highlight Report
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Highlight Report
June 06, 2024For this major project, the U.S. Automotive Association brought in Capgemini, its longtime technology partner.
Point of View
June 05, 2024Manufacturers must prioritize integration of data and technology and focus on sustainability to get ahead.
Point of View
June 03, 2024HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.
Highlight Report
May 31, 2024Wipro's investment in Aggne could help P&C carriers drive new value with Duck Creek
Market Impact Report
May 28, 2024This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world
Highlight Report
May 22, 2024At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language
Point of View
May 06, 2024It's time to cultivate demonstrated innovation from all geographies for UK insurers to complete their data and digital transformation.
Point of View
April 17, 2024Nordic F&A leaders must prioritize tech modernization and transformation with the right talent and partners.
Market Analysis
April 13, 2024HFS’ 2024 Pulse data and state-of-the-market summary for BFS are here—a year of AI-led technology arbitrage and lumpy spending rebound.
Highlight Report
April 12, 2024Infosys Topaz spearheads the shift toward an AI-driven future, enhancing innovation and client solutions with its AI-first paradigm.
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