A collection of the latest views from the HFS analyst team on data and decisions.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Data Viewpoint
April 12, 2024Health plans are transitioning away from health insurance to being service providers.
Market Analysis
April 10, 2024HFS’ Pulse data is here! Our state-of-the-market summary shows 2024 as the year of AI-led technology arbitrage with a lumpy spending rebound.
Point of View
April 09, 2024When operationalizing GenAI, beware of the hype and stay focused on the fundamentals
Market Impact Report
April 05, 2024400 insurance leaders weighed in on the state of customer experience in their industry and outlined their plans to transform it.
Hot Tech
March 26, 2024The Hot Tech Digest presents a curated selection of innovative startups that have captured the attention of analysts at HFS.
Highlight Report
March 20, 2024Property and casualty insurers must break free from legacy thinking, drive ecosystem improvements, and embrace transformation.
Hot Tech
March 15, 2024The monthly Hot Tech Digest curates and analyzes notable tech startups, highlighting companies shaping the future of the industry.
Highlight Report
March 06, 2024EY aids Kean University in data-driven well-being approach; reflects shift in prioritizing holistic wellness for institutions.
Highlight Report
March 04, 2024Cigniti is striving to outgrow its image as a quality engineering company to become a digital engineering provider.
Market Impact Report
February 21, 2024Healthcare can leverage GenAI to address the payer-provider disconnect and maximize the value of vertically integrated healthcare enterprises.
Data Viewpoint
February 20, 2024Revenue per employee indicates the efficiency of resource deployment; in a high-tech world, it should be tracking higher.
Highlight Report
February 09, 2024Mphasis' initiatives in AI, BFSI, and digital transformation inspire signs of return to growth after a torrid 2023.
Challenger Series
February 06, 2024Delivering Agile with a blend of products and services for midmarket clients.
Point of View
January 31, 2024Emerging generative AI (GenAI) capabilities threaten the value of proprietary data. What does this mean for your data strategy?
Highlight Report
January 31, 2024Infosys acquires InSemi to bring semiconductor design services to industry, IoT, and GenAI solutions that drive business outcomes.
Data Viewpoint
December 18, 2023Q3 2023 quarterly results show a further slowdown in revenue growth, but large deals drive optimism for some IT service providers.
Point of View
December 14, 2023Our cohort of experts suggests that GenAI may finally fix a productivity paradox.
Highlight Report
December 13, 2023Picking the right partner is as important as picking the right battles if you want to win with transformation.
Data Viewpoint
December 07, 2023Modernizing data must include data’s relevance, trust, and usability to create positive customer engagements.
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