HFS Roundtables are facilitated topic-based learning events exclusively for enterprise buyer senior executives. Attendees, both in-person and digital, join in the research of new ideas and technologies, test theories and discuss how you can move your key projects forward. The gatherings, exclusively for senior enterprise buyer executives, are an opportunity to collectively debate critical issues in an open but confidential environment.
Deskless workers are the backbone of industries such as manufacturing, distribution, retail, telecom, and utilities—yet they’re often left behind in digital transformation efforts. To stay competitive, enterprise leaders must act urgently to integrate and empower this vital workforce with real-time information, modern training, and seamless support.
Today’s enterprises understand the immense potential of artificial intelligence to revolutionize strategic decision-making and operational efficiency. Yet, embedding agentic AI effectively into core operations continues to be a challenge, especially when dealing with sensitive data, regulatory compliance, and data governance challenges. This event will explore pragmatic strategies for managing sensitive data effectively and responsibly embedding AI into operations.
Global Capability Centers (GCCs) in banking, financial services, and insurance (BFSI) are shifting from transactional support centers to strategic control towers that deliver agility, resilience, and regulatory strength. With rising pressure to digitize legacy systems, automate complex processes, and boost risk controls, GCCs are now critical enablers of competitive advantage.
Presented live in NYC on September 3. The supply chain executives joined this roundtable to discuss the cutting-edge initiatives being rolled out to enhance some dimensions.
Presented live in London on July 2. This roundtable focused on CXO Perspectives on GenAI and are your peers more likely to be charging ahead to GenAI value or feeling their way tentatively amid fears of rocketing costs, risky hallucinations, and looming legislation.
Presented on June 20, 2024. In this digital roundtable explored the findings of a recently published HFS study that assessed the opportunities to optimize the potential of US primary care, physical therapy and post-acute care/ rehab.
Presented live in New York on June 13. During this executive roundtable, we discussed what’s real, what’s useful and how to maximize the value and potential of GenAI in financial services for the long term.
Presented live in New York on May 23. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.
Presented live in London on April 25. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.
Presented live in New York on April 4. This roundtable dissected what GenAI really brings to the table.
Presented on March 7, 2024. This digital focus group was among an intimate small group where we brought together relevant industry leaders to discuss the future of fincrime compliance programs.
Presented on February 29, 2024. In this digital roundtable, we discussed the topics such as Vertical integration, Payer-provider friction and GenAI that are aligned with the findings of our latest research.
Presented live in India on February 19. This roundtable explored and debate on the very present and future of Indian IT and BPM services.
Presented live in NYC on February 15. This roundtable explored the future in which the new GBS becomes Generative Business Services.
Presented live in London on February 1. This roundtable explored how can we manage (cloud) spend despite the onslaught of GenAI.
Presented live in NYC on January 25. This roundtable explored the latest GenAI use cases and discussed how GenAI can be used to enhance stakeholder experience and create entirely new sources of value for enterprise growth and innovation.
Presented on Dec 14, 2023. In this digital focus group, HFS brought together an intimate group of business and IT leaders to share their experiences on how their firms are achieving breakaway results going beyond embracing investment-optimizing FinOps principles.
Presented live in NYC on November 30. This roundtable explored the extent to which enterprises consider embracing Industry Cloud to help them achieve their strategic objectives and thus capture business value from their investments in the cloud.
Presented live in NYC on Nov 14 2023. During this roundtable industry leaders and experts explored and shared the avenues for professional services firms to embrace GenAI and also unravel the mysteries behind this tech, discussing real-world strategies, risks, and applications it holds for your back-office operations.
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