HFS Roundtables are facilitated topic-based learning events exclusively for enterprise buyer senior executives. Attendees, both in-person and digital, join in the research of new ideas and technologies, test theories and discuss how you can move your key projects forward. The gatherings, exclusively for senior enterprise buyer executives, are an opportunity to collectively debate critical issues in an open but confidential environment.
Deskless workers are the backbone of industries such as manufacturing, distribution, retail, telecom, and utilities—yet they’re often left behind in digital transformation efforts. To stay competitive, enterprise leaders must act urgently to integrate and empower this vital workforce with real-time information, modern training, and seamless support.
Today’s enterprises understand the immense potential of artificial intelligence to revolutionize strategic decision-making and operational efficiency. Yet, embedding agentic AI effectively into core operations continues to be a challenge, especially when dealing with sensitive data, regulatory compliance, and data governance challenges. This event will explore pragmatic strategies for managing sensitive data effectively and responsibly embedding AI into operations.
Global Capability Centers (GCCs) in banking, financial services, and insurance (BFSI) are shifting from transactional support centers to strategic control towers that deliver agility, resilience, and regulatory strength. With rising pressure to digitize legacy systems, automate complex processes, and boost risk controls, GCCs are now critical enablers of competitive advantage.
Presented on Oct 26, 2023. This digital focus group seek to understand from health plans and provider executives what their challenges are, their aspirations, and operational strategies to meet the growing digital demands of their members, and patients.
Presented live in NYC on Oct 4, 2023. HFS brought together a group of enterprise leaders who discussed the challenges and opportunities for improving the customer journey as well as the opportunities and risks of leveraging GenAI for optimizing CX processes.
Presented on Sept 21, 2023. This roundtable discussed the strategies and explored how companies can deliver on the sustainability goals to align with our latest study produced in association with Infosys.
Presented live in NYC on June 13, 2023. HFS brought together an intimate group of business and IT leaders who shared their experience on how their firms are achieving breakaway results going beyond embracing investment-optimizing FinOps principles.
Presented on May 4, 2023. This roundtable offered an exclusive opportunity for BFS enterprises to get inside the study findings in a confidential, facilitated learning forum.
Presented on April 27, 2023. In this HFS Digital Focus Group - HFS analysts, IBM executives, and 5-7 enterprise GBS leaders discussed how GBS organizations are managing multiple business priorities with digital initiatives to serve employees and customers better.
Presented live in NYC on April 11, 2023. While the term “metaverse” was coined 30 years ago, it is still being defined, and its potential to unleash the next wave of technological disruption seems increasingly clear, with real-life benefits already emerging for early adopters.
Presented on March 30, 2023. This roundtable shared research and perspectives on the new horizons of enterprise innovation where GBS / Shared Services transformation can aspire towards an infinite mindset.
Presented live in London on March 7, 2023. Today’s marketers are looking at the world in a new light of rapidly shifting customer expectations, a hybrid physical and digital reality, and unmatched uncertainty.
Presented on December 15, 2022. This digital focus group focused on the story of the industry cloud and the breaking of IT/OT silos for effective digital transformation.
Presented on December 8, 2022. This roundtable gave an advanced view into our key research findings and share the perspectives with industry peers on the future of procurement.
Presented live in NYC on November 29, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.
Presented on October 27, 2022. This roundtable leveraged findings from our latest research done in partnership with EXL to debate with senior finance leaders.
Presented on September 8, 2022. This roundtable looked at how even the most reticent can derive value from low code and explored how the various challenges can be resolved without compromising on internal cohesion or promoting cyber threats.
Presented on August 16, 2022 Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions.
Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.
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