A collection of the latest views of the HFS analyst team on Enterprise Platforms.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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January 15, 2025This report assesses how well service providers are helping their Salesforce clients embrace innovation and realize value across three distinct.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
May 12, 2025Software firms can grab $1.5T by replacing services with AI agents that slash costs, automate ops, and transform enterprise value.
Highlight Report
May 18, 2021IBM acquires second Salesforce Platinum partner in 2021 to increase its value proposition in this competitive market
Highlight Report
May 17, 2021Cloud-native, low-code automation platform Appian announces a new ‘all-you-can-eat’ licensing model.
Top 10 Report
April 27, 2021In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.
Highlight Report
April 23, 2021Unit4's ERPx promises to be a platform to deliver business value. Here we outline the potential
Hot Tech
April 20, 2021Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.
Highlight Report
April 16, 2021In this report, we discuss the overall strategy and client conversations of Infosys Engineering Services.
Point of View
April 14, 2021Learn how Infosys helped Siemens Mobility to achieve a digital transformation
Hot Tech
April 08, 2021We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value for the
Point of View
April 01, 2021HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups
Point of View
March 26, 2021The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful deliver
Point of View
March 26, 2021As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree
Point of View
March 26, 2021Pegasystems has the components to assist you in your OneOffice journey. Here we explore how.
Market Analysis
March 23, 2021This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
Highlight Report
March 19, 2021Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint
Data Viewpoint
March 02, 2021If you want to know the future – invent it – so the saying goes. And if you invent it, there’s a good chance you own it. No wonder R&D and VC investment
Data Viewpoint
March 01, 2021OneOffice emerging tech companies with serious ambitions must act now to update their roadmaps and set even greater goals to take advantage of a hot investor It
Top 10 Report
February 26, 2021In the 2021 HFS Workday Human Capital Management (HCM) Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.
Highlight Report
February 26, 2021As the world experiences the impact of COVID-19, we attended the Infosys APAC Confluence 2021, an annual event that brought together the company’s leaders and
Point of View
February 25, 2021Design thinking is re-emerging as a critical transformational activity as enterprise leaders move beyond "fix-and-survive" to compete in the economy
Data Viewpoint
February 23, 2021How UiPath's Price To Sales Ratio (PSR) has blown beyond most admired enterprise apps
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