HFS on Sustainability and ESG

A collection of the latest views of the HFS analyst team on Sustainability and Environmental, Social, and Governance.

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More HFS ESG Research

Data Viewpoint

Whatever the industry, sustainability is not prioritized enough. But there is progress

Industries and organizations must align their transition plans: decarbonize to net-zero and address all 17 UN Goals

Data Viewpoint

80 percent of organizations don’t have the plan they need for sustainability

Organizations need to build roadmaps that align to the global context of sustainability: net-zero and the UN Goals.

Data Viewpoint

Demand is soaring for utilities services—driven by sustainability, CX, and data

We asked providers in our Utilities Top 10, 2022 report to assess the change in demand for services across the utilities industry.

Data Viewpoint

Sustainability across E, S, and G keeps breaking into company mandates

The importance of sustainability across various ESG factors shot up in the second half of 2021.

Point of View

Net-zero roadmaps: Sustainability in 2022 must center on transition planning

COP26 marked a shift from ambition to action. But less than 20% of organizations have the transition plan they need

Highlight Report

qBotica scales up its ecosystem approach to help enterprises build their own automation services

One million dollars doesn’t sound like it goes far amid the noise of the automation services sector. What is qBotica planning?

Highlight Report

America’s got talent—but you must cast a wider net to crack the digital skills crisis

The battle for the already-skilled will get expensive fast. Explore a broader and more diverse talent pool.

Point of View

Move beyond tactical RPA and embrace native automation

Take advantage of emerging technology and services to scale the value of collaboration into every process across every function.

Market Analysis

Sustainability Services Ecosystem Mapping

The state of sustainability across consulting, technology, and managed services.

Point of View

Don’t get lost in over-hyped ESG tech—there’s no time

Technology is rarely what’s lacking when it comes to sustainability. You have more options than you realize.

Point of View

The tech and services industry is not prepared for sustainability

Sustainability literacy needs to develop at all levels in organizations and on both sides of the tech and services contract.

Point of View

Tech, media, and telecom must be a springboard for sustainability

TMT must solve its sustainability challenges and embed its learning in the solutions that will govern global sustainability.

Point of View

Arrest the disruption now—that light you see is not the end of the tunnel

Nevermind the garden variety disruption, but disruptive innovation is what will take you out if you are not paying attention.

Point of View

Make sustainability about outcomes and global context

It’s code red, but in climate terms, we knew that. Business and political leaders must change their approach to sustainability.

Data Viewpoint

Sustainability gets a major push from industrial manufacturers

Sustainability has the highest adoption of emerging technologies, followed by Sales & Marketing and Aftermarket Services.

Highlight Report

Sustainability relies on combining partner ecosystems with technology and services

Enterprises and providers must combine tech, services, and ecosystems to reach net-zero and broader sustainability goals.

Hot Tech

HFS OneOffice Hot Vendors: Q2 2021

An exclusive group of emerging players, each with the vision and strategy to impact the market.

Highlight Report

Move on from manual sustainability: integrate carbon accounting and reporting

Sustainability teams have better things to worry about than spreadsheets and manual data gathering.

Data Viewpoint

Sustainability has broken into the top of enterprise priority lists

Master your data, plan your route to decarbonization, and improve your CSR on all fronts.

Data Viewpoint

Tech for sustainability tops the energy industry radar

Over the next 2 years, more than 90% of energy enterprises expect sustainability to drive their emerging technology adoption.

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