A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 06, 2025A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Point of View
December 05, 2023We explore what early innovators have learned about how generative AI will reshape enterprise value.
Point of View
December 05, 2023Ascendion CEO Karthik Krishnamurthy shares the hard lessons that can help us all unlock value with GenAI.
Point of View
December 05, 2023Mphasis' CEO addresses GenAI's transformational promise amidst challenges in data privacy, talent, tech, and ethics.
Point of View
December 05, 2023How is this study different? Discover lessons learned that make this a must-read series.
Highlight Report
December 01, 2023Genpact’s first AI innovation center opened in London, reinforcing the firm’s efforts to rethink workflows and unlock personalization.
Highlight Report
December 01, 2023HFS explores GenAI progress at a UK bank supported by IBM and an existing AI baseline.
Point of View
December 01, 2023We discuss balancing GenAI enthusiasm with delivery concerns.
Point of View
December 01, 2023Early adopters rank the overall impact of GenAI over the next few years against other technologies throughout history.
Point of View
December 01, 2023An exclusive cohort of early enterprise adopters identify the obstacles most likely to impact your GenAI deployment.
Point of View
December 01, 2023We explore lessons from early innovators about the factors that ensure successful value creation with GenAI.
Highlight Report
November 10, 2023Google Cloud is pushing the boat out to allay enterprise fears that GenAI represents another way for hyperscalers to exert control.
Highlight Report
November 02, 2023KPMG is forging ahead with a $2 billion investment in GenAI despite 92% of business leaders expressing concerns about its risks.
Competitive Intelligence
November 02, 2023A look at how TaskUs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Sutherland performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Movate performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Hitachi Digital Services performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Ciklum performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Cigniti performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Amdocs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how WNS performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
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