A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 06, 2025A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Point of View
November 13, 2024A roundtable discussion of Retail and CPG enterprise executives.
Point of View
November 11, 2024GenAI transformation isn’t only enhancing marketing—it’s redefining it.
Highlight Report
November 07, 2024IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.
Highlight Report
November 05, 2024Akkodis drives transformation with its Octofecta strategy, integrating 8 technologies to accelerate global business innovation.
Highlight Report
October 29, 2024A fireside chat between HFS's Elena Christopher and Capgemini’s David Lumley on modernizing GBS into generative business services.
Point of View
October 24, 2024At a recent HFS roundtable with TCS in NYC, CFOs discussed their excitement over AI’s potential alongside adoption hurdles.
Point of View
October 22, 2024HFS’ decision matrix for CPG based on analysis of leading GenAI use cases.
Highlight Report
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
Highlight Report
October 21, 2024IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.
Point of View
October 21, 2024Insurance broker Baldwin Group is working with Persistent to fastcharge its GenAI adoption.
Market Impact Report
October 16, 2024Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
Point of View
October 15, 2024Prepare for agentic AI to reshape workforces, flatten hierarchies, and disrupt global economies with vast social implications.
Point of View
October 15, 2024Don’t wait to find your business frantically reacting to catch up.
Point of View
October 15, 2024Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.
Data Viewpoint
October 11, 2024Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!
Highlight Report
October 04, 2024TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.
Point of View
October 03, 2024HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.
Point of View
September 30, 2024Despite the industry slowdown, the “Fastest Six” continue to double down on strategic investments, particularly GenAI.
Highlight Report
September 27, 2024At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.
Highlight Report
September 26, 2024Accenture's 'Semicon 2024' highlighted the opportunity India's semiconductor ecosystem has and the challenges it must overcome.
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