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From the Blog

More Research on the Generative Enterprise

Highlight Report

Infosys cements its stable culture but must deliver on Enterprise AI as its future vision

Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.

Integrate GenAI in your plans for BAU, disruption, and transformation—or get left behind in POC purgatory. Highlight Report

HDS CEO says the great GenAI experiment is over—it’s time to get serious

The great enterprise experiment with GenAI is over. Firms are moving away from ad-hoc tests and back to proper planning.

Point of View

The US Fed’s rate cut is promising for the IT services industry, but headwinds continue to blow

The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.

Highlight Report

‘Software will eat software’ changes the economics of cutting your technical debt

Modernize legacy systems and update processes more affordably, thanks to a new approach in which 'software will eat software.'

Point of View

From supply chains to networks, a disruptive mindset and data readiness are key to success

The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.

Highlight Report

Unleash the power of happy humans in your AI enterprise—learn from Cognizant’s balancing act

AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.

Point of View

GenAI isn’t a threat to your job; agentic AI is

GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.

Point of View

If RPA is dead, how do we manage the inheritance?

Learn from the automation journey of C TWO client BNP Paribas.

Market Impact Report

AI-led Generative Business Services: The future of Global Business Services (GBS)

Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.

Hot Tech

HFS OneOffice Hot Tech: Klarity

Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.

Highlight Report

TCS builds Business-in-a-Box to support Xerox’s ‘Reinvention’

Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.

Hot Tech

HFS OneOffice Hot Tech: Fisent

Fisent specializes in automating complex, repetitive tasks within enterprises with applied generative AI (GenAI) process automation.

Point of View

Think small to release the targeted power of AI in enterprise operations

Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.

Point of View

Accenture’s ANSR acquisition to reshape enterprise innovation and business strategy

Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.

Market Impact Report

GenAI unplugged: Candid insights from GenAI trailblazers in their own words

Hard-earned insights from GenAI trailblazers reveal the real-world challenges, triumphs, and strategies to guide successful AI adoption.

Point of View

Use our framework to win as a Generative Enterprise™

A new framework and three foundations that will help you deliver the goals of The Generative Enterprise™.

Point of View

Balancing your dreaming and doing is key to enterprise GenAI success

HFS, with Tech Mahindra, recently hosted a roundtable session to discuss the importance of dreaming and doing for GenAI success.

Point of View

Virtusa seeks its mojo in the crowded GenAI market with Helio

Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.

Highlight Report

Hitachi Digital Services brings multiple entry points to help clients with IT/OT convergence

HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.

Point of View

Energy and utilities leaders must adapt to convergence or risk obsolescence

E&U leaders must adapt to sector convergence, integrating renewables, smart grids, and IoT, or face obsolescence.

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