A collection of our latest views and research on Digital Health, Health Economics, Organizational Effectiveness, Consumer Engagement, and the Quadruple Aim of Care.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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November 20, 2024An assessment of healthcare payer service service providers, addressing the why, what, how, and so what.
June 03, 2025Most health systems retain data for 7–10+ yrs, yet 90% goes unused in care, raising risks from unused, over-retained patient data.
May 30, 2025In the 1st of 4 parts, the task-based agentic AI is seen to address specific transactions.
May 06, 2025By 2033 Millennials and GenZ will dominate the workforce prompting companies to redesign health & benefits for generational needs.
Highlight Report
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
Point of View
October 15, 2024Value-based care is a insurance construct being force fitted into care delivery that 60 years of experimentation has shown, it does not work. It is time to move
Data Viewpoint
October 15, 2024The Union Health Ministry’s 2021-22 NHA report reveals a noticeable imbalance in India’s healthcare spending, catching my attention.
Point of View
September 27, 2024By rethinking burnout, healthcare can turn this challenge into a catalyst for innovative, systemic change.
Point of View
September 27, 2024Health plans continue to escalate their costs while diluting the value proposition; employers must replace health plans and start a new alternate journey.
Point of View
September 18, 2024The outcomes delivered by 6 of US’s largest healthcare companies are terrible and they need to account for it.
Point of View
September 12, 2024The quadruple aim of care improves health outcomes, reduces costs, enhances patient experience, and addresses equity.
Data Viewpoint
September 12, 2024CFOs spend a quarter of their time on RCM—better outsourced—none on care innovation.
Point of View
August 19, 2024Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.
Point of View
August 08, 2024Service providers should leverage infrastructure to offer better patient experiences and operational efficiencies.
Data Viewpoint
August 02, 2024AI maturity is low and evenly distributed across industries. But leaders mustn't take comfort from being part of a slow-moving herd.
Point of View
August 01, 2024The idea that cost reductions related to operations, administration, drugs, etc. will decrease the overall cost of care is false.
Highlight Report
July 30, 2024Financial pressures on health systems and hospitals are accelerating their adoption of AI-enabled offshoring that has come of age.
Data Viewpoint
July 24, 2024The HFS HCP Horizons study highlights the increasing reliance on service providers for cloud needs and cybersecurity.
Point of View
July 22, 2024There is a major misalignment between healthcare provider priorities and what they seek sourcing for and needs to be addressed urgently.
Highlight Report
July 19, 2024HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
Point of View
July 10, 2024Under adoption of ops-tech by primary care and rehab is limiting their ability to address the needs of their patients.
Competitive Intelligence
June 25, 2024A look at how Hexaware performed in the HFS Horizons: HCP Service Providers, 2024
Competitive Intelligence
June 25, 2024A look at how Infinite performed in the HFS Horizons: HCP Service Providers, 2024
Competitive Intelligence
June 25, 2024A look at how LTIMindtree performed in the HFS Horizons: HCP Service Providers, 2024
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