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Experience the power of collective wisdom

Transform your expertise into industry-shaping influence.

HFS OneCouncil is the premier collective enterprise voice influencing the technology and professional services industries. At its core, OneCouncil is a powerful nexus of collective intelligence, where the brightest minds in business and technology converge to share insights, collaborate on solutions, and anticipate future trends. We believe that the most profound innovations and strategic breakthroughs emerge when diverse perspectives intersect in an environment of trust and mutual respect.

HFS is expanding its OneCouncil network. Join senior leaders from diverse fields to reinvent business operations, capitalize on technological innovations, and drive industry change. To express interest in becoming a member, please complete the OneCouncil Membership Application.

Key benefits of OneCouncil membership:

What our members have to say:

Why is OneCouncil important to HFS? Hear from our leaders.

  • Phil Fersht

    CEO and Chief Analyst, HFS Research, and OneCouncil Chairman
  • Tony Filippone

    Chief Research Officer

Join the elite.

HFS OneCouncil is more than a network; it’s a catalyst for industry transformation. Are you ready to amplify your impact and shape the future of technology and professional services?

For more information or to explore how you can get involved, please contact us.

Meet our OneCouncil leaders:

  • Phil Fersht

    CEO, HFS Research, and
    OneCouncil Chairman
  • Dana Daher

    Practice Leader and OneCouncil Program Lead,
    HFS Research
  • Steve Dunkerley

    OneCouncil Leader,
    HFS Research

Meet our OneCouncil members:

Our OneCouncil members are senior leaders from top global enterprises, driving industry transformation through collaboration with HFS and fellow executives. They shape cutting-edge research, participate in exclusive roundtables, and lead innovation to address today’s most pressing business challenges. 

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Jasmine is an executive focused on turning the pace of change into a competitive advantage for organizations, teams, and individuals.

  • Jasmine Ahmed

    VP, Global Head of Finance Capabilities & Integration
    Coca-Cola
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Sanjit leads the global solutions architecture team for managed services, cloud ecosystem and the strategic partners. He has been with Cisco for over 14 years of which 7 years have been with the Global partner organisation and rest with direct sales supporting some of Cisco’s largest global customers.

  • Sanjit Aiyappa

    Director Engineering - Global Strategic Partners
    Cisco Systems
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Elvan is a Senior Executive with extensive multinational experience across UCB Pharma, Boehringer Ingelheim and GSK delivering excellence in Procurement.

  • Elvan Akalin

    Head of Procurement, Europe
    UCB PHARMA SRL
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Stéphane has led several detailed strategy definitions and complex and successful execution of multi-functional Global Business Services in conjunction with Process Architecture across end-to-end.

  • Stéphane Alby

    Global Head of Haleon Business Services
    Haleon
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Rohit is a Revenue Operations and Finance executive who has led the large-scale transformation within technology companies.

  • Rohit Amberker

    Global Revenue Operations Leader
    Meta
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Dr. Ampofo currently serves as Lead of the Digital Hub and AI Practice at Vodafone Intelligent Services, where he leads the strategic commercialization and delivery of new technologies and AI products cross-functionally to drive business growth through the operationalization of emerging technologies.

  • Lawrence Ampofo

    Lead Digital Hub & AI Practice
    Vodafone Intelligent Services (_VOIS)
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Divy has over 20 years of experience in architecting & delivering mission-critical enterprise transformation programs.

  • Divy Anand

    Former Chief Digital & Technology Architect
    Haleon
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Fausto has two PhDs, earning his second master’s and Ph.D. at the University of California, Irvine. He has worked in multi-disciplinary teams and has over 20 years of experience in academia and industry.

  • Fausto Artico

    Global Head of Data Science
    Argenx
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John is a trained accountant and performed various roles in audit, controllership, and commercial finance before making a move into Shared Services and Transformation.

  • John Ashworth

    Transformation Programme Lead
    Marks & Spencer
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MK is a pioneering technology executive and thought leader in General Intelligence AI and Intelligent Automation.

  • MK Aydin

    Sr Director Enterprise Applications
    Honeywell
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Liz was recruited to create and lead the Global Tech Innovation Team at Estée Lauder Companies, which powers emerging tech consumer experiences and business opportunities for 30+ brands in the US, China, Europe, and LatAm.

  • Liz Bacelar

    Executive Director Global Tech Innovation
    Estee Lauder Companies
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Natasha is National Medical Director and VP of In-Office Care, as well as practicing family physician at One Medical. In her role, she is responsible for driving clinical innovation at One Medical as well as growth, strategic partnerships, care model design, and quality primary care.

  • Natasha Bhuyan

    National Medical Director and Vice President
    One Medical
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With a career in financial services technology spanning over 20 years, Chris is a driven and motivated executive leader who is passionate about putting the customer first and delivering world class technology services and solutions.

  • Chris Boje

    Head of Technology, Mortgages
    Westpac Group
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Katy is a Sustainability Executive with 20 years of experience leading diverse high-impact teams to solve complex problems at the intersection of technology, business strategy, sustainability, and design.

  • Katy Bolan

    Sustainability Lead
    Google
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Sabu is experienced in leading business strategy and growth across multiple industries, clients, and geography.

  • Sabu Bose

    Vice President, Digital Transformation, Operations, and Planning
    Fairview Health Services
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Justin is the Director of Brand Experiences & Partnerships at Walmart, focusing on digital & virtual experiences that drive meaningful customer engagement.

  • Justin Breton

    Director of Brand Experiences & Partnerships
    Walmart
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With over 20 years of experience in financial services, Stefana has exposure to various areas of the financial sector, including lending, private banking, retail banking, asset management, and insurance.

  • Stefana Brown

    Group Technology & Data Risk Director
    Legal and General
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Steve is an experienced digital transformation strategist, practitioner, and leader.

  • Steve Carpenter

    Executive Director – GBS Digital Services
    Merck
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Dwaipayan is a seasoned leader in the information technology space with 19 years of well-rounded experience spanning roles with large profit and loss responsibilities, managing global budgets, and driving strategy, growth, and on-the-ground execution across both sides of the IT paradigm.

  • Dwaipayan Chakraborty

    IT Head India
    CMA CGM
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Max is a pragmatic futurist and tech-savvy operational leader with 20+ years of experience within the Digital Economy.

  • Max Cheprasov

    Chief Transformation Officer
    Tinuiti
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  • Shantanu Choudhury

    Principal- Partner Ecosystem & Strategy
    Telstra , India
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Banu is an international award-winning experienced Senior Customer Experience Manager with wide-ranging experience spanning customer journey, voice of the customer, experience managing multi-functional teams, development of underpinning process and systems across sites and disciplines.

  • Banu Cinar

    CX&I Design, Senior Manager
    E.ON
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Since the 1990s, Jen has helped companies adopt solutions that drive meaningful business results.

  • Jen Cohen

    Chief Information Officer
    Games Global
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  • Sherman A. Cooper

    Head of Data
    QBE North America
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Rodrigo leads data science, machine learning, and GenAI in financial services, driving insights, better decisions, and adding value for the businesses and customers.

  • Rodrigo Costa

    Vice President, Strategic Sourcing & Innovation Practice
    Deutsche Bank
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Joe is delivery focused, programme director and adept at translating business requirement into customer value though technology change.

  • Joe Dance

    Digital Transformation Programme Director
    HSBC
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Shelley is passionate about improving the way we work with a strong background and lean and passion for automation.

  • Shelley Davies

    Global Business Improvement Senior Director
    Mars
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At JTI, Jay has led the initiative to design, startup and manage a large, multi-function global business services organization.

  • Jay Desai

    VP Head – Global Business Services
    JTI
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Rohit is an accomplished finance and transformation executive with 25+ years of experience in building and leading high-performance teams that deliver outstanding business results.

  • Rohit Dhir

    Corporate Finance Leader
    Phibro Animal Health Corporation
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  • Carlos Diaz Gonzalez

    Head of Data Analytics & AI
    Lufthansa Group Business Services
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As a transformative and servant leader, Kumar have successfully mentored and provided leadership to global technical and business operations staff over the last 20 years, achieving high performance standards while creating a positive and innovative work culture.

  • Kumar Dronamraju

    CIO
    Kingfish Group
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Patricio is a seasoned leader with 20 years of experience in large-scale process optimization, data analytics, technology enablement and client service/experience

  • Patricio Duco

    Head of Enterprise Excellence- Product Enablement and Technology
    Citi
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