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Experience the power of collective wisdom

Transform your expertise into industry-shaping influence.

HFS OneCouncil is the premier collective enterprise voice influencing the technology and professional services industries. At its core, OneCouncil is a powerful nexus of collective intelligence, where the brightest minds in business and technology converge to share insights, collaborate on solutions, and anticipate future trends. We believe that the most profound innovations and strategic breakthroughs emerge when diverse perspectives intersect in an environment of trust and mutual respect.

HFS is expanding its OneCouncil network. Join senior leaders from diverse fields to reinvent business operations, capitalize on technological innovations, and drive industry change. To express interest in becoming a member, please complete the OneCouncil Membership Application.

Key benefits of OneCouncil membership:

What our members have to say:

Why is OneCouncil important to HFS? Hear from our leaders.

  • Phil Fersht

    CEO and Chief Analyst, HFS Research, and OneCouncil Chairman
  • Tony Filippone

    Chief Research Officer

Join the elite.

HFS OneCouncil is more than a network; it’s a catalyst for industry transformation. Are you ready to amplify your impact and shape the future of technology and professional services?

For more information or to explore how you can get involved, please contact us.

Meet our OneCouncil leaders:

  • Phil Fersht

    CEO, HFS Research, and
    OneCouncil Chairman
  • Dana Daher

    Practice Leader and OneCouncil Program Lead,
    HFS Research
  • Steve Dunkerley

    OneCouncil Leader,
    HFS Research

Meet our OneCouncil members:

Our OneCouncil members are senior leaders from top global enterprises, driving industry transformation through collaboration with HFS and fellow executives. They shape cutting-edge research, participate in exclusive roundtables, and lead innovation to address today’s most pressing business challenges. 

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Sandy is a shared service, GBS, business process outsourcing leader, with extensive multi-national experience

  • Sandy Khanna

    VP Mars Global Services, Finance
    Mars Inc
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Rohit is a results-driven Senior Managing Director with two decades of experience leading large-scale business application portfolios, driving digital transformation, and delivering strategic solutions in payments, commercial lending, commercial online banking, Salesforce, Automation, and ServiceNow.

  • Rohit Kharbanda

    Senior Managing Director
    Webster Bank
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Pradip joined Blue Shield of California in 2009 and in his current role is the VP, Business Solutions & Strategic Alliances that is inclusive of Global Business

  • Pradip Khemani

    Vice President, Business Solutions & Strategic Alliances,
    Blue Shield of California
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Raj is a results-driven FTSE 100 executive with 24+ years of experience in Digital and Technology in companies like Haleon, Clariant, Bristol Myers Squibb, Pfizer, Microsoft, and Ranbaxy and with the passion for making tech a competitive and strategic advantage for business and enhancing consumer service.

  • Raj Kumar Khemani

    Head of Global Capability Center - India | Poland
    Haleon
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Janson is a global sourcing leader with 20+ years experience in sourcing and supply chain.

  • Janos Kis

    Sr Director Global Sourcing
    GE Vernova
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Kevin is a Digital Transformation Leader and specialize in making innovative ideas a reality. Proven through a series of progressively more complex and senior roles in enterprise software, digital customer care, customer experience, analytics, and AI.

  • Kevin Knowles

    Director of Chatbot and Self Service
    Sage
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As the Head of Worley Enterprise Services, Sandeep heads the initiative to lead Worley’s Global Business Services operations globally.

  • Sandeep Kulkarni

    Sr. Vice President and Head
    Worley Enterprise Services
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As a senior IT Director at Unilever, Dhivya has over 16 years of experience in the CPG domain, leading and delivering innovative solutions across functions and markets.

  • Dhivya Kumar

    IT Director - HyperAutomation
    Unilever
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Dr. Mary C. Lacity is Distinguished Professor of Information Systems and Director of the Blockchain Center at the University of Arkansas.

  • Dr. Mary Lacity

    Distinguished Prof. and Director of the Blockchain Center of Excellence
    University of Arkansas
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  • Ranjan Lall

    COO- Enterprise Excellence Engagement Head- Services
    Citi
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Bets is exExecutive-in-residence at Texas Christian University’s Neeley Business School with a focus on supply chain and technology.

  • Bets Lillo

    Executive in Residence
    Texas Christian University
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Netsai Mangwende is a CFO who leverages her commercial acumen to drive profitable growth through innovation, spearheading transformation initiatives while remaining passionately people-focused.

  • Netsai Mangwende

    ex- CFO of Group M UK
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Huw is a proven business strategist who utilizes data & insights to identify & execute transformational opportunities through strong program & project management, along with the ability to redesign an organization to deliver business outcomes.

  • Huw Marshall -Jones

    Head of Business Process Excellence
    Informa
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Joseph is CEO of PrimusVets a veteran owned company and brings more than 25 years of experience in Supply Chain Management.

  • Joseph Martinez

    CEO
    PrimusVets
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Amresh leads digital sales and transformation.

  • Amresh Mathur

    SVP - Digital Transformation
    Citi
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Wayne has worked at Credit Suisse for over 20 years evolving through a number of roles including Web Hosting Services, Storage and Datacentre Management, and more recently the Service Management and Automation domains.

  • Wayne McQuoid

    IT Director
    Credit Suisse
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Mackenzie, is an expert in Digital Process Automation, focused on global logistics, manufacturing, and transportation organizations. His extensive involvement with several of the world’s top 100 supply chains has provided him with a deep understanding of enterprise supply chain operations applications and logistics technology.

  • Mackenzie Melman

    Global Manager of OPEX
    PSA BDP
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Vanessa is passionate about Voice of the Customer and a natural advocate for customers, skilled at engaging internal stakeholders to strategically improve the customer experience across Cambridge University Press & Assessment.

  • Vanessa Milan

    Head of Voice of the Customer
    Cambridge University Press & Assessment
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Sumit is a global CXO and board member with expertise in strategizing and executing global business services models for FTSE's top 10 organizations, leading them to become the best in class.

  • Sumit Mitra

    Chief Executive Officer
    Tesco Business Solutions
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  • Abhishek Mittal

    VP, Operations and Decision Science
    Wolters Kluwer FCC
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Arindam is Citi's global head of controller systems and data operations and a member of the controller leadership team. His recent Citi experiences include Global head of finance and risk shared services and global head of IS ops.

  • Arindam Mukhopadhyay

    Managing Director, Finance
    Citigroup
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Marie is CFO for HP Inc. and is responsible for financial operations including accounting, financial planning and analysis, business decision support, tax, audit, treasury, and investor engagement.

  • Marie Myers

    Chief Financial Officer
    HP Inc.
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Shanthi is an accomplished senior data leader with a proven track record of delivering business outcomes through a 50m+ digital transformation programme that implemented data strategies, governance frameworks, and advanced GENAI/AI analytics initiatives.

  • Shanthi Nachiappan

    Senior Principal DG and DQ
    BT Group Plc
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  • Vikram Nafde

    EVP, Chief Information Officer
    Webster Bank
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With over 35 years of rich automotive industry experience, Debashis has been involved in many car launches for local and international markets. He is currently serving as the MD of the Renault Nissan Technology & Business Centre India.

  • Debashis Neogi

    Managing Director
    Renault Nissan Technology and Business Centre India Private Limited
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Eoin is an insurance transformation professional with 25+ years of experience. Execution of top, board level, strategic programs across technology and operations, often with a focus on emerging technology or concepts.

  • Eoin O’Reilly

    EVP Central Transformation & Experience
    Chubb
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Yumi helps organizations achieve success in transformational initiatives, where optimization, precision, and on-time delivery are attained through teamwork, best practices, and harnessing team creativity.

  • Yumi Ota

    VP, Finance Transformation
    News Corp
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Chris is a marketing leader who has dedicated over two decades of his career to the health care industry. He is currently serving as the Chief Digital Marketing Officer at Banner Health, Arizona's largest hospital system and employer.

  • Chris Pace

    Senior Director of Digital Marketing
    Banner Health
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Ashok is an result-oriented and strategic leader with demonstrated experience in building and leading responsive and growth-oriented teams with focus on Strategic Planning, Process Transformation, and AI automation initiatives. 20 years of Global and Cross-Functional experience in multiple industries including Manufacturing, Logistics, Utilities, and Financial Services.

  • Ashok Panduranga

    AI and Automation Lead Exec - Operations
    US Bank
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Premal has 20 years of financial experience across international, multi-site operators, and is recognised as an inspiring people leader and trusted business partner.

  • Premal Parekh

    Chief Financial Officer
    Garden Studios
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Sanjay is a global leader, with a career spanning over 30 years, having worked in various countries in Asia-Pacific, US, and Europe in senior leadership roles.

  • Sanjay Patel

    SVP & Global Head of Innovation Capability Solutions – Data, Digital & Technology
    Takeda Pharmaceuticals
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Sanjay is a business and technology transformation leader with over 35 years of experience in multiple industries, including food and beverage, chemicals, and consulting.

  • Sanjay Patel

    Transformation Executive
    dsm-firmenich

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