HFS_onecouncil_lockup_transparent

Experience the power of collective wisdom

Transform your expertise into industry-shaping influence.

HFS OneCouncil is the premier collective enterprise voice influencing the technology and professional services industries. At its core, OneCouncil is a powerful nexus of collective intelligence, where the brightest minds in business and technology converge to share insights, collaborate on solutions, and anticipate future trends. We believe that the most profound innovations and strategic breakthroughs emerge when diverse perspectives intersect in an environment of trust and mutual respect.

HFS is expanding its OneCouncil network. Join senior leaders from diverse fields to reinvent business operations, capitalize on technological innovations, and drive industry change. To express interest in becoming a member, please complete the OneCouncil Membership Application.

Key benefits of OneCouncil membership:

What our members have to say:

Why is OneCouncil important to HFS? Hear from our leaders.

  • Phil Fersht

    CEO and Chief Analyst, HFS Research, and OneCouncil Chairman
  • Tony Filippone

    Chief Research Officer

Join the elite.

HFS OneCouncil is more than a network; it’s a catalyst for industry transformation. Are you ready to amplify your impact and shape the future of technology and professional services?

For more information or to explore how you can get involved, please contact us.

Meet our OneCouncil leaders:

  • Phil Fersht

    CEO, HFS Research, and
    OneCouncil Chairman
  • Dana Daher

    Practice Leader and OneCouncil Program Lead,
    HFS Research
  • Steve Dunkerley

    OneCouncil Leader,
    HFS Research

Meet our OneCouncil members:

Our OneCouncil members are senior leaders from top global enterprises, driving industry transformation through collaboration with HFS and fellow executives. They shape cutting-edge research, participate in exclusive roundtables, and lead innovation to address today’s most pressing business challenges. 

Featured Image

With over 16 years of experience in the banking industry, ten years in Product Management, seven years in Accounting and Financial Analysis, and eight years in Operations, Beverly has a unique mix of influential leadership, process improvement aptitude, analytical expertise, and financial acumen.

  • Beverly Steele

    SVP, Digital Client Experience Director - Operations
    U.S. Bank
Featured Image

Michael is a senior executive with expertise in international and cross-cultural environments.

  • Michael van der Steen

    Operations and Insights Lead
    BMI Group
Featured Image

Noah is the Director of Enterprise Cx & Insight at S&P Global, shaping and delivering differentiating Cx.

  • Noah Subhrasheel Roychowdhury

    Director of Enterprise Cx & Insight
    S&P Global
Featured Image

As a seasoned Enterprise Data & Analytics leader, Matthew combines deep expertise in finance and technology to drive strategic insights and innovative solutions.

  • Matthew Sugden-Jones

    Director - Global Enterprise Ops Data & Analytics - Operational Excellence
    Citi
Featured Image

  • Anuj Sukhlecha

    Head of Strategy
    Vodafone, VOIS
Featured Image

  • David Sylvan

    Chief Strategy, Innovation & Marketing Officer
    University Hospitals
Featured Image

Ian has been working at S&P Global for 28 years in various Shared Services and GBS roles and is currently the VP, Head of Divisional Risk Management.

  • Ian Thompson

    VP, Head of Divisional Risk Management
    S&P Global
Featured Image

With over 23 years of experience in process consulting, IT transformation, and automation, Praveen is the digital transformation leader with expertise in automation and data.  

  • Praveen Tomar

    Head of Data Automation
    Ofgem (UK Civil Services)
Featured Image

Dr. Jeff Torrance serves as the Senior VP and GM of the Connected Smart Systems (CSS) business within Qualcomm Technologies, Inc., where he helps enterprises and industry customers harness the potential of how IoT can transform their business.

  • Jeff Torrance

    Senior Vice President and General Manager, Connected Smart Systems
    Qualcomm Technologies, Inc.
Featured Image

Greg is the former CIO and COO of Hanover Insurance, which grew from $2 billion to $6.5 billion during his tenure.

  • Greg Tranter

    Director
    Point32Health
Featured Image

Rahul is a leader with cross-functional leadership experience in driving technology strategies and solutions for business transformations.

  • Rahul Trivedi

    Vice President Business Transformation
    TransUnion
Featured Image

  • Michael Tweedie

    Head of Enterprise Architecture and IT Strategy
    ONxpress
Featured Image

George is an global operations executive with extensive experience building global business services platforms, and leveraging them to bring value to the business.

  • George Valaika

    Global Operations Executive
    Jones Lang LaSalle (JLL)
Featured Image

  • Vidhya Veeraraghavan

    Vice President - AI Strategy & Delivery Head
    Standard Chartered
Featured Image

Vijay is VP and Chief Data and Analytics Officer at Horizon BCBSNJ, New Jersey’s largest and most experienced health insurer.

  • Vijay Venkatesan

    Chief Data and Analytics Officer
    Horizon Blue Cross Blue Shield of New Jersey
Featured Image

Jen leads Strategy & Design for Enterprise Business Solutions at Independent with responsibility for next-gen delivery models, external partnerships, site operations, strategy, and engagement.

  • Jennifer Wang

    Global Strategy & Design Lead, Enterprise Business Solutions
    Independent
Featured Image

John is a proven and pioneering Customer Experience Management Executive who has spent the last 20 years delivering share-taking growth at Fortune 100 companies in financial services and healthcare.

  • John Ward

    Global Head of Customer Experience
    Cigna
Featured Image

Heather Weeks leads Marathon Health’s product strategy and initiatives to advance overall business objectives, supporting the member and clinician experience.    

  • Heather Weeks

    VP of Product Strategy
    Marathon Health
Featured Image

Paul is a digital and transformational IT Leader with 20+ years of experience leveraging technology to drive organisational growth and performance.

  • Paul Weller

    Head of Conversational AI and New Customer Propositions
    NatWest
Featured Image

As the Senior Leader of Transformation & Enablement (Customer Success Platforms) at PayPal, Darrell is responsible for the Technology Strategy, Planning, and Execution for PayPal’s Global Engagement centers housing over 10k employees across all PayPal brands.

  • Darrell White

    Senior Director | Head of Transformation & Enablement
    PayPal
Featured Image

Matthew is a seasoned executive with a distinguished international operations and digital business transformation track record. With extensive expertise in building and leading next-generation global business services, he integrates finance and commercial capabilities to drive strategic growth and efficiency.

  • Matthew Wyatt

    Chief Strategy Officer
    Public Investment Fund (Saudi Arabia)
Featured Image

Phoebe works for the leading sports brand company Adidas, based in Dalian, China. Her focus area is invoice to cash, record to report, and financial planning and reporting.

  • Phoebe Xu

    VP Functional Service Finance
    Adidas
Featured Image

Christina is a metaverse pioneer and started her master’s research on the topic in 2006 to develop universities’ international strategies.

  • Dr. Christina Yan Zhang

    CEO and Founder
    The Metaverse Institute
Featured Image

Joshua is an IT executive with over 20 years of leadership experience at regional health plans and Fortune-500 companies.

  • Joshua Zalen

    VP, IT Service Operations
    Independent Health
1 4 5

Logo

confirm

Congratulations!

Your account has been created. You can continue exploring free AI insights while you verify your email. Please check your inbox for the verification link to activate full access.

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at ask@hfsresearch.com for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

ask@hfsresearch.com

ASK
HFS AI